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X50-poe can't see connected Clients

Aatt

2024-09-27 20:10:30

Posts: 13

Helpful: 4

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Registered: 2024-08-16

X50-poe can't see connected Clients

2024-09-27 20:10:30

Tags: #Firmware Update #Reports

Model: Deco X50 - PoE

Hardware Version: V2

Firmware Version: 1.0.6 Build 20240822 Rel. 44783

My Deco app's online client tab isn't working, so I searched for IP on the internet and went into the admin page, and the connected device didn't show up on the connected client tab and only with the phrase "No Entries in this table."

I don't know when it started, but it's the first time I've seen it.

This issue was resolved after rebooting the device.

Is it a matter of beta firmware?

2 Reply

David-TP

2024-09-29 07:05:02

Posts: 12509

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Registered: 2020-04-14

Re:X50-poe can't see connected Clients

2024-09-29 07:05:02

@Aatt

Hi, Thank you very much for the feedback.

Except for the web admin page, how about the client list on the Deco APP?

I don't think it is related to the beta firmware. If not restarting the Deco, would it help to just refresh the web admin page?

Thanks a lot and best regards.

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Aatt

LV1

2024-09-29 08:30:03

Posts: 13

Helpful: 4

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Registered: 2024-08-16

Re:X50-poe can't see connected Clients

2024-09-29 08:30:03

@David-TP

It didn't help to refresh or log out the web admin page and go back in.

And even in the Deco app, the client list was not refreshed.

I even tried deleting the cache on the Deco app

In the first place, the list wasn't refreshed in the Deco app, so I went to the web admin page, then I saw the phrase.

And I don't know if this is the cause, but there was also a problem that the certain iot device was disconnected every 1~4 days.

I haven't had the issue of iot device disconnecting yet after rebooting Deco.

X50-poe can't see connected Clients

X50-poe can't see connected Clients

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