Switched Main Deco, all app history gone?

Switched Main Deco, all app history gone?

Switched Main Deco, all app history gone?
Switched Main Deco, all app history gone?
2024-09-28 04:12:32

Hey all. So in an attempt to improve things on my network, I switched the main deco. 

 

Only, after doing so, all my app history has been reset. Meaning, the monthly logs have all disappeared and reset to 0. The status showing how long my network has been "protected" has reset from 1100+ days to 0. Any previous safety protections are no longer viewable. It's like I've set up a new network from scratch. Is this normal? Surely the information should be retained when I haven't created a new network? 

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Re:Switched Main Deco, all app history gone?
2024-09-29 06:51:21

  @ConcernedUser 

Hi, Nice to see you again.

Did you switch the main Deco via "replace main Deco" or set one satellite Deco as the main Deco:

How to replace the main Deco with another Deco

 

Were the original main Deco and new main Deco the same Model?

- If yes, can I have the model number as well as the firmware version?

 

Thank you very much and best regards.

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Re:Switched Main Deco, all app history gone?
2024-09-29 08:13:10

  @David-TP Hi, I set a Satellite Deco as the new Main Deco

Both were M5V3, purchased in the same pack. Firmware version: 1.7.8 Build 20240719 Rel. 70981

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