Home Network Community > Wi-Fi Routers > GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
< Wi-Fi Routers

GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex

GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex

GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
Sunday - last edited Monday
Tags: #Network Connectivity #2.5 Gbps #SFP+ #GE800
Model: Archer GE800  
Hardware Version: V1
Firmware Version: 1.1.4 Build 20240819 rel.63839

 

Hello TP-Link Community,

 

I'm seeking assistance with an issue l've encountered while setting up my TP-Link

GE800 router with a 2.5G GPON module.

 

 

 

Setup Overview:

  • Router: TP-Link GE800
  • GPON Module: 2.5G GPON SFP (working correctly at 2.5Gops on other devices)
  • ISP: TM Unifi with VLAN and PPPoE settings correctly configured
  • Connection Issue: The GE800 router only recognizes the GPON connection as 1000Mbps Full Duplex instead of
    2500Mbps Full Duplex.

 

Steps Taken:

  1. Tested the GPON on other devices, and it correctly runs at 2.5Gbps Full Duplex, confirming that the GPON module is functioning as expected
  2. Configured the VLAN and PPPoE
    settings on the GE800 according to my ISP's requirements (TM Unifi), and there are no connectivity issues, only the speed limitation.
  3. Checked the SFP settings and port configuration on the GE800 but couldn't find any option to manually set or change the negotiation to 2.5Gbps.

 

Request for Assistance:

To assist with troubleshooting, l'm happy to share the EEPROM bin file of the GPON module for review. Please let me know if this helps diagnose the issue or if there are any specific settings or configurations needed to enable 2.5Gbps Full Duplex.

Thank you in advance for your help!
  0      
 
  0      
 
#1
Options
8 Reply
Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
Monday

  @CaptainKool 

 

Hi, thanks for posting question here.

Please share the model of your 2.5G GPON module, then the senior support will take further confirmation~

 

 

 

 

 

 

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
  0  
  0  
#2
Options
Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
Monday

  @Marvin_S hi, thanks for the reply. I would be happily to share the EEPROM.bin file. To that end, suggest your senior support to contact me. Thanks

  0  
  0  
#3
Options
Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
Monday

  @CaptainKool 

 

Hi, we need your cooperation to tell your ISP and the model of your 2.5G GPON module first. Thank you~

You may refer to this thread if you are not sure what model means.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
  0  
  0  
#4
Options
Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
Monday

  @Marvin_S 

Apprently I'm not the only one having this problem...

 

Pls refer to my attached screenshot 

 

  0  
  0  
#5
Options
Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
Monday

  @CaptainKool my ISP is TM Unifi as mentioned earlier in my post

  1  
  1  
#6
Options
Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
Wednesday

  @CaptainKool 

 

Hi, thanks for your update.

Sorry that I failed to find the model of your 2.5GHz GPON module, could you please check again? Usually you can find it on the label of the device itself.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
  0  
  0  
#7
Options
Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
22 hours ago

  @Marvin_S 

here u go.
 

I tried both gpon but also can't get 2.5G

 

 

  0  
  0  
#8
Options
Re:GE800 Router Only Recognizing 2.5G GPON as 1000Mbps Full Duplex
5 hours ago

  @CaptainKool 

 

Hi, thanks for your cooperation~

To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
  0  
  0  
#9
Options

Information

Helpful: 0

Views: 129

Replies: 8

Tags

Network Connectivity 2.5 Gbps SFP+
GE800
Related Articles
Advance: GE800 plugin 2.5Gbps XPON stick in sfp+ not working , how come ?
141 0
GE800 FAN
201 0
BE800 As Main Router GE800 as mesh node
926 0
GE-800 weird NETWORK behavior
212 0
GE800 - Aussie BB - Fibre - Unstable Internet Connection
235 0
Port forwarding not working correctly with new Archer GE800
285 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.