VPN-Client via NordVPN stuck in Connecting

VPN-Client via NordVPN stuck in Connecting

VPN-Client via NordVPN stuck in Connecting
VPN-Client via NordVPN stuck in Connecting
2024-10-21 07:12:04 - last edited 2024-11-14 10:58:07
Tags: #VPN
Model: Deco X50  
Hardware Version:
Firmware Version: 1.2.0 Build 20231229 Rel. 43148

My VPC Client stuck in Connecting. I tried different server of NordVPN but it's not working.
From my mobile devise it's working dine via the NordVPN app.
I tried the trouble shouting but it didn't helped.

Any idea ? I saw there are some others having the same issues.

Thanks in Advance
Jörn

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#1
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1 Accepted Solution
Re:VPN-Client via NordVPN stuck in Connecting-Solution
2024-10-23 11:20:55 - last edited 2024-11-14 10:58:07

  @David-TP  thank you very much and sorry für the late reply.

The hint with the credentials solved the issue. They are mentioned as optional so i thought it's not needed.

 

Beste wihses

Jörn 

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#3
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Re:VPN-Client via NordVPN stuck in Connecting
2024-10-22 03:40:16

  @JoernS 

Hi, Thank you very much for the feedback.

I noticed you had the Deco X50 for a while. Did this issue start recently?

 

Could you please refer to the reply here to check:

https://community.tp-link.com/en/home/forum/topic/710338?replyId=1427120

  • Whether you have input the correct NordVPN server credentials from the websites instead of the NordVPN APP login username and password.
  • Is the current VPN Client status similar to the attached picture?
  • Please send the email to support.forum@tp-link.com with the requested VPN config files and system logs.

 

Wait for your reply and best regards.

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#2
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Re:VPN-Client via NordVPN stuck in Connecting-Solution
2024-10-23 11:20:55 - last edited 2024-11-14 10:58:07

  @David-TP  thank you very much and sorry für the late reply.

The hint with the credentials solved the issue. They are mentioned as optional so i thought it's not needed.

 

Beste wihses

Jörn 

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#3
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