Ring cameras keep showing offline on XE75
Hi guys,
Both my ring cameras and my doorbell keep showing offline on my Deco app while in reality they are online.
Any idea what to fix?
Thanks!
Ro
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thank you very much for the feedback.
Here are some suggestions for your reference:
1. Please disable "Fast Roaming" and "Beamforming" under Deco APP>More>Advanced.
2. Turn off "Mesh Technology" for the Ring cameras.
If the suggestions didn't help, please refer to this link to help me submit the Deco APP log:
And did you enable Connection Alerts>Offline Notification on the Deco APP?
-If yes, can you share a screenshot of the constant offline notification?
Are the Ring devices connected to the Main Network/2.4GHz band, or IOT network?
Wait for your reply and best regards.
- Copy Link
- Report Inappropriate Content
@David-TP - thanks, i'll give it a try.
If I do that, would it have any impact on other devices that I have? (computers, phones etc.)
Thanks!
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 68
Replies: 3
Voters 1
