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Get no Internet error when trying to set up with app

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Get no Internet error when trying to set up with app

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Get no Internet error when trying to set up with app
Get no Internet error when trying to set up with app
2024-10-28 14:21:24 - last edited 2024-11-04 10:56:38
Tags: #Installation

I have tried to set up a new BE65 via a modem but get a no Internet error. The Internet works with our old modem. I have used the username and password supplied by isp for PPPoE connection. Can I have a response in plain English I am not an Internet expert!

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Re:Get no Internet error when trying to set up with app-Solution
2024-10-29 06:30:10 - last edited 2024-11-04 10:56:38

  @Basten71 

Hi, May I know who your internet service provider is?

 

Some providers might also require a VLAN ID under the PPPOE internet connection, such as Sky and Vodafone.

Recommended Connection Types for Major ISPs in the UK

 

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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Re:Get no Internet error when trying to set up with app-Solution
2024-10-29 06:30:10 - last edited 2024-11-04 10:56:38

  @Basten71 

Hi, May I know who your internet service provider is?

 

Some providers might also require a VLAN ID under the PPPOE internet connection, such as Sky and Vodafone.

Recommended Connection Types for Major ISPs in the UK

 

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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