APP BUG not showing historical videos after last update

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2024-10-29 15:35:52 - last edited 2024-11-08 06:02:50

Posts: 72

Helpful: 17

Solutions: 3

Stories: 0

Registered: 2020-02-26

APP BUG not showing historical videos after last update

2024-10-29 15:35:52 - last edited 2024-11-08 06:02:50

Model: General Product

Hardware Version:

Firmware Version:

Since the last update of tge Tapo app there's a problem seeing historical videos from ALL devices - both H200 and C120.

If you try to view any (local) video clips after selecting any date it says "No recordings", even though the date has a blue dot.

If uou click the cloud storage icon then the sd card icon the video clips appear.

This has occured since the last Tapo update.

The app is version 3.7.518

1 Accepted Solution

2024-10-30 08:05:35 - last edited 2024-11-12 02:53:22

Posts: 6686

Helpful: 1075

Solutions: 2352

Stories: 14

Registered: 2020-06-23

Re:APP BUG not showing historical videos after last update-Solution

2024-10-30 08:05:35 - last edited 2024-11-12 02:53:22

11/12/2024 Update

This issue has been fixed in the latest Tapo app.