Wi-Fi password on Deco app

David-TP

2024-11-13 03:57:57

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Re:Wi-Fi password on Deco app

2024-11-13 03:57:57

@NoDutra

Hi, Thank you very much for the feedback.

Is the error notice like:

https://community.tp-link.com/en/home/forum/topic/712476

Could you please help me submit the Deco APP log here:

How to submit Deco APP log

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Update Deco BE65 Pro to the Latest 1.1.3 Firmware Now! Try to leave a Message if urgent help is required.

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NoDutra

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2024-11-13 04:57:03

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Re:Wi-Fi password on Deco app

2024-11-13 04:57:03

Hello @David-TP,

that's correct. It is exactly the same case.

I tried to reinstall the app, but the error persists.

I've sent the log of my app via email.

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#3

David-TP

2024-11-13 06:22:21

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Re:Wi-Fi password on Deco app

2024-11-13 06:22:21

@NoDutra

Thank you very much for the APP logs.

They have been forwarded to the senior engineer for further analysis. I will update the email as soon as there is a quick solution.

Thanks again and best regards.

▶Check What's Currently Going on With Deco ▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Update Deco BE65 Pro to the Latest 1.1.3 Firmware Now! Try to leave a Message if urgent help is required.

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NoDutra

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2024-11-13 08:08:57

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Re:Wi-Fi password on Deco app

2024-11-13 08:08:57

Thank you so much! @David-TP

Any news, please let me know.

All the best.

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#5

David-TP

2024-11-13 09:11:44 - last edited 2024-11-14 06:49:54

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Re:Wi-Fi password on Deco app-Solution

2024-11-13 09:11:44 - last edited 2024-11-14 06:49:54

@NoDutra

Hi, Thank you very much for your time and patience.

I just got the update from the engineers.

The password requirement on the Deco APP is to meet the Brazil ANATEL Act 2436/2022 with “Minimum Cybersecurity Requirements for Assessing the Conformity of CPE (Customer Premises Equipment) Equipment.”

So TP-Link ID in Brazil will need to adopt this new rule when configuring the wireless password on the Deco APP.

Thanks again and best regards.

▶Check What's Currently Going on With Deco ▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Update Deco BE65 Pro to the Latest 1.1.3 Firmware Now! Try to leave a Message if urgent help is required.

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NoDutra

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2024-11-14 06:49:47

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Re:Wi-Fi password on Deco app

2024-11-14 06:49:47

Hello @David-TP,

This completely clarify the situation. I checked the publication and it's written exactly those requirements.

Thank you so much for your effort!

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#7

use-breno

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a week ago - last edited a week ago

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Re:Wi-Fi password on Deco app

a week ago - last edited a week ago

@David-TP

Sorry, but this argument is so stupid that Anatel reviewed this wording 45o Act of 2025 Jan 2th.

The new wording and understanding is

"Weak password: password that does not meet AT LEAST ONE OF the following criteria: a) have at least 8 characters; OR b) contain at least one capital letter, one lowercase letter and one number.".

You and your engineers can read this here, on Anatel's official website:

[Your buggy website doesn't allow you to put the link, search on Google]

But here we are, April 12th and my IoT solutions are not working with your poor code implementation.

Is there a deadline to resolve this major and unfortunate issue or will we continue to be unable to use our own equipment?

Tks :-/

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use-breno

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a week ago - last edited a week ago

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Re:Wi-Fi password on Deco app

a week ago - last edited a week ago

@David-TP

Trying one more time...

Anatel Act URL

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#9

David-TP

a week ago - last edited a week ago

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Re:Wi-Fi password on Deco app

a week ago - last edited a week ago

@use-breno

Hi, Thanks for your continuous focus on this issue.

As Portuguese is not my first language, when it was translated into English, it said:

weak password: A password that does not meet at least one of the following criteria:

Have at least 8 characters
Contain at least one uppercase letter, one lowercase letter, and one number

I think it means a strong password needs to meet both requirements.

In case there is any misunderstanding and if you have other opinions of the local wireless encrption requirement, it is highly recommended to reach the local Brazil support team here: https://www.tp-link.com/br/support/contact-technical-support/#Hotline-Support

Thank you very much for your understanding and support.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Update Deco BE65 Pro to the Latest 1.1.3 Firmware Now! Try to leave a Message if urgent help is required.

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Wi-Fi password on Deco app

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