“Preferable band” option for clients missing in app

“Preferable band” option for clients missing in app

“Preferable band” option for clients missing in app
“Preferable band” option for clients missing in app
a week ago
Model: Deco X50  
Hardware Version:
Firmware Version: 1.5.5

Hi. I am unable to edit the preferable band (2.4 or 5Ghz) to clients when the X50 devices are connected/syncd via cable. If I disconnect the cable, therefore they will communicate via WiFi and reducing bandwidth to clients connected to the "slave" x50, these options became available again.

is it expected? I feel this screen (without these options) should appear only to the devices connected via cable.. not to all wireless devices.

Thanks,

Thiago

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#1
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2 Reply
Re:“Preferable band” option for clients missing in app
a week ago

  @ThiagoB 

Hi, welcome to the community.

It is not supposed to happen.

Whether the "slave" Deco is connected to the Main Deco via an Ethernet cable or Wi-Fi, we should be able to set the preferred band/Deco for mobile clients.

 

Are you able to constantly reproduce this issue? Can you share some screenshots here?

It is also suggested to refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

Thank you very much and best regards.

 

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#2
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Re:“Preferable band” option for clients missing in app
a week ago

 

hi David, thanks. Yes, it's working like this since I moved to wired connection between the Decos.

if I swap back to wireless connection, that functionality becomes available again.


Here some images.

 

 

 

 

 

David-TP wrote

  @ThiagoB 

Hi, welcome to the community.

It is not supposed to happen.

Whether the "slave" Deco is connected to the Main Deco via an Ethernet cable or Wi-Fi, we should be able to set the preferred band/Deco for mobile clients.

 

Are you able to constantly reproduce this issue? Can you share some screenshots here?

It is also suggested to refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

Thank you very much and best regards.

 

 

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  0  
#3
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