TP Link BE805 (BE19000) product is not compatible properly with Apple products
TP Link BE805 (BE19000) product is not compatible properly with Apple products
Hi, TP Link ! (I'm still suffering)
I'm currently using TP Link BE805 (BE19000) product and I'm using the latest firmware V1_1.0.12
I'm using an Apple iPhone 16 Pro product, but the connection itself doesn't work well when I use MLO.
The Wi-Fi is not connected, so when I click it, I get a message that I can't connect
The message that is output is 'The password is wrong' = 'Invalid password'
The user band is 2.4G 5G 6G and MLO on
The user experience of wifi is important, but the existing tplink archerx10 product worked well. However, this BE805 product that supports wifi7 provides a very uncomfortable experience.
I bought at a high cost to experience environments like wifi 7 and MLO, and the user experience is lower than the traditional entry-level archer X10.
The issue is also found in multiple locations, is tplink trying to figure it out and fix it? Or do you think it's working fine and it's a user issue?
Again, the password is not wrong, and it connects well if you connect to 6G or 2.4G, not select MLO.
The image output when not connected to wifi is as follows (screen shot file attch)
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Thank you for posting the issue again.
I've escalated your case to our support engineers on October 9, but it seems you didn't follow it up with our engineers.
If the issue persists, please cooperate with the engineers, and they will do their best to assist you.
BTW, the case number is TKID241020202.
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https://www.tp-link.com/jp/support/download/archer-be805/#Firmware
TP-Link Japan has new firmware for BE805.
My BE805 is the US version and it upgrades well.
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ABC_ChoCo is right. You may try updating the router firmware to the latest version by referring to this thread, then check if your iPhone 16 Pro will connect to the MLO Network properly:
Archer BE805 New Software Supports ECO Mode, 6GHz EasyMesh Backhaul, and Enhanced VPN Performance
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BE805 firmware already using version V 1.0.12 / 20240819 / 66201
iphone 16 Pro software ios V 18.1.1
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darksroad wrote
BE805 firmware already using version V 1.0.12 / 20240819 / 66201
iphone 16 Pro software ios V 18.1.1
Could you please provide the configuration file from your BE805 for further investigation? We are unable to reproduce the issue you reported with the iPhone 16 Pro.
If you’re willing to help us investigate further, please send the configuration file via email. Thank you.
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I'm a Korean user and I'm using be805, but I don't understand what your answer means. Germany? be550? What do you mean?
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Where is the configuration file and where can I extract it? I'm using the tplink tether app
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You may login to the web interface page of the BE805, then go to Advanced > System Tools > Backup & Restore. This is the guide (Page 121-122).
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Please email us the configuration file.
If you haven't found the email we sent to you, please check the junk mail box or search for Ticket ID TKID241020202.
Thank you.
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