VPN Client setup: broken connection

VPN Client setup: broken connection

VPN Client setup: broken connection
VPN Client setup: broken connection
3 weeks ago - last edited 3 weeks ago
Tags: #VPN
Model: Archer AX10  
Hardware Version: V3
Firmware Version: 1.0.7 Build 20240821 rel.44852(5553)

So I have enabled VPN Client

Added a VPN server, obviously correctly as I got a message "Connected". (Downloaded config from VPN, and entered generated username and password)

Entered a device under "device list" 

Once I toggle "VPN Access" to ON, that device gets a broken internet connection.

 

Help please. 

 

Router VPN settings

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#1
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5 Reply
Re:VPN Client setup: broken connection
3 weeks ago

Hi @Mester,

Can I know if the server you are using comes from a service provider or is it something you created yourself?

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#2
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Re:VPN Client setup: broken connection
3 weeks ago

  @Joseph-TP Service provider: Nord

 

This is the page I used to setup: https://support.nordvpn.com/hc/en-us/articles/20280525082001-Setting-up-TP-Link-with-NordVPN

 

Straight foreward process, but my connection is broken. 

 

 

I should note that my internet connection comes from netgear 4g modem, that goes into WAN port of tp-link router. 

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#3
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Re:VPN Client setup: broken connection
3 weeks ago

@Mester 

 

Can you confirm if you can connect to the NordVPN server using the OpenVPN Connect app on your phone or computer? This will help verify if the NordVPN server allows client connections.

 

If that works, we may need to check the VPN config file and try to find out whether we need to modify some specific settings.

 

Please check your email box and send us the file. Thank you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:VPN Client setup: broken connection
2 weeks ago

  @Kevin_Z I was not able to connect thru OpenVPN to NordVPN, mentioning that certificate is missing or something. See below

 

Screnshot

Screnshot

Screnshot

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#5
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Re:VPN Client setup: broken connection
2 weeks ago

@Mester 

 

It appears you're encountering the same issue as described in the OpenVPN forum, please check if the suggestions provided in the forum would help:

Version 3.4 breaks config (option_error: sorry, unsupported options present in configuration: UNKNOWN/UNSUPPORTED OPTION

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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