L920 keeps disconnecting every 10 minutes when offline

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L920 keeps disconnecting every 10 minutes when offline

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
L920 keeps disconnecting every 10 minutes when offline
L920 keeps disconnecting every 10 minutes when offline
2024-12-06 20:15:55
Model: Tapo L920-5  
Hardware Version: V1
Firmware Version: 1.1.8 Build 240912 Rel.093237

I am running the light strip on a local WiFi network while blocking its internet access for security reasons. From Home Assistant and my router I can see that exactly every 10 minutes the device disconnects, and it takes about a minute for me to be able to control it again. When I unblock the internet access, the device works as expected. 

 

From my DNS logs I can see that it is trying to connect to iot.i.tplinknbu.com and time servers.

 

Other TP-Link devices have also had a similar problem, so please could we have fixed firmware for light strips too.

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Re:L920 keeps disconnecting every 10 minutes when offline
2024-12-10 02:18:54

  @12_ 

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

 

If the email you used to register for the TP-Link community is not your regular email or you cannot access it, please send me your regular email address via private message.
 

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