Unusable Web Protection

Unusable Web Protection

14 Reply
Re:Unusable Web Protection
2025-09-26 03:24:56

  @sculptor_ngc253 

Hi, may I know the model number as well as the firmware version of your Deco?

 

Could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

(Please leave me the ticket ID after submitting the App feedback. Thank you in advance.)

 

Thank you very much.

Best regards.

 

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#12
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Re:Unusable Web Protection
2025-09-29 22:53:47

  @David-TP 

 

X55 1.6.7 Build 25031412

 

I followed the directions and sumbitted a ticket with logs but have not received an email or any kind of reply so no ID#

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#13
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Re:Unusable Web Protection
2025-09-29 23:09:53

  @David-TP 

 

Got it now: TKID250968803

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#14
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Re:Unusable Web Protection
2025-10-03 19:26:40

  @David-TP 

 

Any news? For now, I just want to know how to permanetly disable protection.

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#15
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