C520WS - ultra saturated image in day mode

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C520WS - ultra saturated image in day mode

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
C520WS - ultra saturated image in day mode
C520WS - ultra saturated image in day mode
2025-02-03 21:18:05
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.2.10 Build 241025 Rel.55515n

Hello,

 

my brand new C520WS works fine during night time  (both with IR led ON and OFF) while in normal daylight the image became ultra-saturated and totally incomprehensible.

The behaviour doesnt change modifing the night mode (IR, Color or Smart lead to the same result).

I have another camera, same model, version and firmware, spotting the same area, that works fine.

 

I can upload images or videos to better explain the problem.

Is there anything I can do on camera settings to fix the problem?

 

Thanks in advance for your help.

Lorenzo.

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Re:C520WS - ultra saturated image in day mode
2025-02-08 02:39:09

  @LorenzoB 

 

Please share some pictures here. You can upload them to the cloud drive and send a link here. 

 

Camera night mode setting only works when the camera is in night mode. You can try to switch the camera video mode on the liveview page: click the screen, then tap the moon/sun icon on the bottom pop-up tool bar. 

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