VoLTE doesn't work with TL-MR6500v v2.0 and NOVA carier

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VoLTE doesn't work with TL-MR6500v v2.0 and NOVA carier

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
VoLTE doesn't work with TL-MR6500v v2.0 and NOVA carier
VoLTE doesn't work with TL-MR6500v v2.0 and NOVA carier
2025-02-06 22:37:44 - last edited 2025-06-18 12:29:49
Tags: #VoLTE #VoLTE TL-MR6500v
Model: TL-MR6500v  
Hardware Version: V2
Firmware Version: 1.2.0 0.9.1 v00a1.0 Build 240719 Rel.64333n

Hi,

I have bought TL-MR6500v v2.0 to use it also with VoLTE with analog phone. Unfortunately it doesn't make or receive calls using Greek NOVA (previous WIND) carier. I tried Greek COSMOTE carier and works fine.

Another issue is that it can't connect to internet if I set an APN that gives Public IP. The usual/regular APN for NOVA is "gint.b-online(.)gr"
But if there is a need for Public IP, NOVA gives another APN: "gint"
If I set this, there is no internet access, and shows "Detecting...", but with the previous router (teltonika) works fine.

Is there a firmware that solve these two issues?

Device Information
Firmware Version:
1.2.0 0.9.1 v00a1.0 Build 240719 Rel.64333n
Hardware Version:
TL-MR6500v v2.0 00000001
Online Upgrade
Latest Version:
1.2.0 0.9.1 v00a1.0 Build 240719 Rel.64333n
Your firmware is up to date

 

 

 

 

 

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#1
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1 Accepted Solution
Re:VoLTE doesn't work with TL-MR6500v v2.0 and NOVA carier-Solution
2025-02-07 06:41:49 - last edited 2025-03-25 02:59:07

  @microline 

Hi, Thank you very much for the feedback.

I also received your support ticket. So far, there hasn't been a new firmware yet.

May I know how long you have had the router?

I'd like to escalate your case to the senior engineer for further assistance. Please check the email later for more suggestions.

Best regards.

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#2
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1 Reply
Re:VoLTE doesn't work with TL-MR6500v v2.0 and NOVA carier-Solution
2025-02-07 06:41:49 - last edited 2025-03-25 02:59:07

  @microline 

Hi, Thank you very much for the feedback.

I also received your support ticket. So far, there hasn't been a new firmware yet.

May I know how long you have had the router?

I'd like to escalate your case to the senior engineer for further assistance. Please check the email later for more suggestions.

Best regards.

Recommended Solution
  0  
  0  
#2
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