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Deco E4 AC1200 problem with CCTV and Intercom systems

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Deco E4 AC1200 problem with CCTV and Intercom systems

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Deco E4 AC1200 problem with CCTV and Intercom systems
Deco E4 AC1200 problem with CCTV and Intercom systems
2025-02-11 19:36:16 - last edited 2025-03-20 09:47:13
Tags: #Camera Security #Network Connectivity #Port Forwarding
Model: Deco E4  
Hardware Version:
Firmware Version: 1.1.1 Build 20240104 Rel. 55043

Hello, 

I have 6 ''Deco E4 AC1200'' at home and have a problem with CCTV and Intercom system (All is Hikvision devices).

I'm unable to find devices on network that are connected to Deco via WiFi or via LAN cable. I think some ports are blocked by firewall or something similar. Hikvision by default use TCP port 8000. 

 

Tried with other option: Used TP-Link TL-WR840N as Range Extender and it works normally.

 

Please if anyone have any solution, please write down and i will test it.

 

 

Thanks in advance.

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1 Accepted Solution
Re:Deco E4 AC1200 problem with CCTV and Intercom systems-Solution
2025-02-12 06:44:00 - last edited 2025-03-20 09:47:13

  @stefand993 

Hi, Did you set Decp E4 into wireless router mode or Access Point mode?

-If there is already an ISP router, it is suggested to set Deco E4 into AP mode under Deco APP>More>Advanced>Operation Mode

 

By the way, how many Hikvision video Intercom products do you have?

-if you check on the Deco APP, can you see them all online and work well?

-By the way, did you try to locate all the video cameras via Hik-Connect software on the mobile?

 

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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Re:Deco E4 AC1200 problem with CCTV and Intercom systems-Solution
2025-02-12 06:44:00 - last edited 2025-03-20 09:47:13

  @stefand993 

Hi, Did you set Decp E4 into wireless router mode or Access Point mode?

-If there is already an ISP router, it is suggested to set Deco E4 into AP mode under Deco APP>More>Advanced>Operation Mode

 

By the way, how many Hikvision video Intercom products do you have?

-if you check on the Deco APP, can you see them all online and work well?

-By the way, did you try to locate all the video cameras via Hik-Connect software on the mobile?

 

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
Recommended Solution
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