Wifi Caméra c410 non visible
Bonjour
Depuis 2 semaines ma caméra c410 ne se connecte plus au Wifi.
J'ai essayé de la réinitialiser et je suis bloqué à l'étape où je dois me connecter au wifi Tapo_Cam_xxxx
La caméra n'est détecté par aucun appareil.
Elle est inutilisable !
J'ai fais plusieurs mails sans avoir de réponse.
Elle est encore garantie et j'aimerais la remplacer rapidement.
Pouvez-vous faire quelque chose ?
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Try to factory reset the camera. How to reset my Tapo camera
If the camera wifi is still not visible when checking through different mobile phones, this device might need to be replaced. You may contact the retailer or local TP-Link support to proceed with the warranty.
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Hi!
Thx for the answer.
I tried many times but still the same issue.
Impossible to see the Wifi Tapo_Cam...
I tried to add it manually but it doesn't work.
I want to exchange it.
My house is without external camera for 2 weeks since the last update!
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Try to factory reset the camera. How to reset my Tapo camera
If the camera wifi is still not visible when checking through different mobile phones, this device might need to be replaced. You may contact the retailer or local TP-Link support to proceed with the warranty.
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I tried it many times and it still the same.
The camera blink red/green and I can't see the Tapo wifi
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