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TL-PA4020P completely dead

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TL-PA4020P completely dead

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TL-PA4020P completely dead
TL-PA4020P completely dead
2025-03-07 11:51:06 - last edited 2025-03-28 08:31:40
Tags: #Network Connectivity #Installation
Model: TL-PA4020P KIT  
Hardware Version: V1
Firmware Version:

Hello,
I have a Powerline TP Link model TL-PA4020P that at a certain point completely stopped working, It is completely dead.
I tried to open it and after a visual inspection under the microscope there are no signs of damaged components.

since I am an electronics technician is it possible to have the diagrams of this device?
regards
Fabio

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#1
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1 Accepted Solution
Re:TL-PA4020P completely dead-Solution
2025-03-10 07:18:26 - last edited 2025-03-28 08:31:40

Hi@Bluroom,

If there is no power, abnormal indicators, or noise coming from your powerline devices, please refer to the below steps to troubleshoot:
1. Change to a different wall socket to power on the device.
2. Hard reset the powerline device and repair it. For powerline extenders, please press and hold the Reset button for 10 seconds to reset them. For power adapters, press and hold the Pair button for 15 seconds until all LEDs turn on momentarily. 
 

If the issue persists, please contact local support for further help.

 

In addition, we are also unable to provide information that is not available on the official website, such as device diagrams.


Thank you for your understanding.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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3 Reply
Re:TL-PA4020P completely dead-Solution
2025-03-10 07:18:26 - last edited 2025-03-28 08:31:40

Hi@Bluroom,

If there is no power, abnormal indicators, or noise coming from your powerline devices, please refer to the below steps to troubleshoot:
1. Change to a different wall socket to power on the device.
2. Hard reset the powerline device and repair it. For powerline extenders, please press and hold the Reset button for 10 seconds to reset them. For power adapters, press and hold the Pair button for 15 seconds until all LEDs turn on momentarily. 
 

If the issue persists, please contact local support for further help.

 

In addition, we are also unable to provide information that is not available on the official website, such as device diagrams.


Thank you for your understanding.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#2
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Re:TL-PA4020P completely dead
2025-03-15 22:00:09

  @alexboii I'm already trying to repair the unit, I wanted to ask you who are more experienced on these devices, when a unit is bricked what is its behavior? Do the LEDs stay on fixed or no LEDs stay on?

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#4
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Re:TL-PA4020P completely dead
2025-03-28 12:03:46
Got the same problem and handy with a soldering iron. Did you manage to fix this and if so, how? Thanks, Paul DS.
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#7
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