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D235 continuous record

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D235 continuous record

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D235 continuous record
D235 continuous record
2025-03-09 18:25:26 - last edited 2025-03-26 12:03:55
Tags: #Installation
Model: Tapo D235  
Hardware Version:
Firmware Version:

Can someone please help me before I take this bell off & send it back! It is hardwired by transformer, everything works fine, except it keeps telling me I can't have 24/7 recording as I need to bypass my existing chime/it's not compatible, BUT I DON'T HAVE AN EXISTING CHIME! I even tried putting the jumper cable between the wires but then it didn't work at all via hardwire. This was the only reason I chose this doorbell. Please help me!

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Re:D235 continuous record-Solution
2025-03-11 01:40:10 - last edited 2025-03-26 12:03:55

  @djjodie 

 

Go through the configuration guide (Mounting Guide) again to ensure everything is set up correctly: Tapo app > Tapo doorbell camera's Device Settings > User Guide > Mounting Guide.

 

Just in case, make a screen recording at the same time when you're doing this. If the problem still exists after reconfiguration, send the video here and we can help to check. *Upload the video to personal cloud drive then send a link here.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:D235 continuous record-Solution
2025-03-11 01:40:10 - last edited 2025-03-26 12:03:55

  @djjodie 

 

Go through the configuration guide (Mounting Guide) again to ensure everything is set up correctly: Tapo app > Tapo doorbell camera's Device Settings > User Guide > Mounting Guide.

 

Just in case, make a screen recording at the same time when you're doing this. If the problem still exists after reconfiguration, send the video here and we can help to check. *Upload the video to personal cloud drive then send a link here.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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