Tapo Smart Camera Forums - Smart Home Community

This pairing failed error started about a year ago. 4 c121 were installed without issue. When a 5th c121 camera was purchased to expand the system about a month later is when the pairing failed error

Device ConnectivityInstallationTapo App Relatedbluetooth pairing failed

By defeat · Latest post Yesterday by Solla-topee

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I buy from JBHIFI home security camera 2 pack

Do you need 1 micro SD card for each camera or will 1 micro SD card do for both cameras

Device ConnectivityInstallation

By poddy · Latest post Friday by Solla-topee

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42Views

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C410 WiFi backup

Hi, I've use some Tapo cameras with a H200 hub for some time and now I wanted to add a couple of new C410 because I noticed that it was possible to make WiFi backup and they should be supported. https

Hub Video StorageFirmwareInstallationTapo App Related

By Nielsen67 · Latest post Thursday by Tobraiz

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383Views

3Replies

C410 deletes cloud recordings from previous day.

HI, I bought a Tapo C410 a few weeks ago, it works OK when I test it, picks up visitors etc but when I look for yesterdays videos they have gone. I am using Tapo Care, I have another camera thats fine

RecordingTapo CareInstallation

By Mdbs · Latest post a week ago by Solla-topee

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65Views

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Installation of camera

It states that the base of a C720 should have glue applied to seal it. Would silicon sealant be effective? If the base is sealed then should that include the small square hole at the bottom of the bas

Installation

By CaptJohn · Latest post a week ago by Solla-topee

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79Views

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TroubleshootingWhat can I do if the battery-powered cameras fail to pair with the Tapo H200?

This Article Applies to: Tapo C420 Tapo C400 Tapo D230 Phenomenon Description: The Tapo hub H200 is working fine, but an error message "Connection Failed" appears in the Tapo app when adding the above

InstallationOfficialHighlighted Thread

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Solla-topee · Latest post a week ago by Solla-topee

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Official"Error, this Tapo is not new" - Unable to Configure Tapo Devices Due to Incorrect App

This Article Applies To All Tapo devices Issue Description Recently, we have received multiple reports from users who were unable to set up their Tapo devices. After investigating, we found that these

InstallationTapo App Related

By

Wayne-TP

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104Views

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Tapo camera does not reconnect after router reboot

Hello, I would like to report an issue with my Tapo camera that happens consistently after a router reboot. Every time the router is restarted (for example during a firmware update), the camera loses

FirmwareDevice ConnectivityInstallation

By hectormartin42 · Latest post 2 weeks ago by Solla-topee

4Helpful

251Views

3Replies

Tapo C320WB/C320WS stay Offline after Internet outages (Ethernet)

Hello TP-Link / Tapo Customer Support Team, I’m currently using a Tapo camera system including 1× Tapo C320WB and 3× Tapo C320WS. All cameras are connected using wired Ethernet (LAN) as the primary ne

Device ConnectivityInstallation

By CristianLeVN · Latest post 3 weeks ago by Solla-topee

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93Views

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My device is red

Hi I have 2 C310 and 1 C320 that are playing up. Reseting them didnt work so i deleted them and now am trying to reinstall them but the red light is constant, when i reset it flashes then goes constan

InstallationDevice ConnectivityTP-Link ID RelatedFirmware

By Charmaine01 · Latest post 3 weeks ago by Solla-topee

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83Views

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