Tapo Smart Camera Forums - Smart Home Community

TroubleshootingWhat can I do if the battery-powered cameras fail to pair with the Tapo H200?

This Article Applies to: Tapo C420 Tapo C400 Tapo D230 Phenomenon Description: The Tapo hub H200 is working fine, but an error message "Connection Failed" appears in the Tapo app when adding the above

InstallationOfficialHighlighted Thread

By

Solla-topee · Latest post 4 hours ago by Solla-topee

0Helpful

8208Views

20Replies

Official"Error, this Tapo is not new" - Unable to Configure Tapo Devices Due to Incorrect App

This Article Applies To All Tapo devices Issue Description Recently, we have received multiple reports from users who were unable to set up their Tapo devices. After investigating, we found that these

InstallationTapo App Related

By

Wayne-TP

1Helpful

45Views

0Replies

Tapo camera does not reconnect after router reboot

Hello, I would like to report an issue with my Tapo camera that happens consistently after a router reboot. Every time the router is restarted (for example during a firmware update), the camera loses

FirmwareDevice ConnectivityInstallation

By hectormartin42 · Latest post Tuesday by Solla-topee

4Helpful

131Views

3Replies

Tapo C320WB/C320WS stay Offline after Internet outages (Ethernet)

Hello TP-Link / Tapo Customer Support Team, I’m currently using a Tapo camera system including 1× Tapo C320WB and 3× Tapo C320WS. All cameras are connected using wired Ethernet (LAN) as the primary ne

Device ConnectivityInstallation

By CristianLeVN · Latest post a week ago by Solla-topee

0Helpful

69Views

1Replies

My device is red

Hi I have 2 C310 and 1 C320 that are playing up. Reseting them didnt work so i deleted them and now am trying to reinstall them but the red light is constant, when i reset it flashes then goes constan

InstallationDevice ConnectivityTP-Link ID RelatedFirmware

By Charmaine01 · Latest post a week ago by Solla-topee

0Helpful

49Views

1Replies

Tapo C211 Wi-Fi connective issues

Recently removed my cameras closer to the WI-FI, now having trouble reconnecting them to a new WI-FI connection. Device is not discoverable on multiple devices. Did a reset and still not working. Plea

InstallationTapo CareTapo App Related

By JamesPorter · Latest post a week ago by Solla-topee

0Helpful

47Views

1Replies

D235- Hardwiring: Clarifying Confusing Information

Hi everyone, Am finding out how to hardwire D235. Am uncertain which version of D235 but it's this one from Singapore (https://www.tp-link.com/sg/home-networking/smarthome-accessory/tapo-d235/) Saw va

DoorbellHub Video StorageRecordingInstallationPower supply

By LearningIoT · Latest post 2 weeks ago by Wayne-TP

0Helpful

159Views

5Replies

Not able to link the device

Model : Tapo C200

Installation

By Niriksha · Latest post 2 weeks ago by Solla-topee

0Helpful

50Views

1Replies

Issue with Setup While Overseas

I purchased a C211 online for my house in the Philippines. After downloading the app, I realised the device needs to be set up via Bluetooth, which requires being near it. How can I do this if I’m cur

Installation

By Lalilu · Latest post 2 weeks ago by Lalilu

0Helpful

107Views

4Replies

Motor sound ?

Hi there, Today I have installed my second Tapo C660 solar kit camera. I have noticed - just on this one - when I tap on pan/tilt button a sound - apparently from the motor - shows up while performing

HomeKitMotion DetectionInstallation

By CBR600 · Latest post 3 weeks ago by Solla-topee

0Helpful

128Views

4Replies