Tapo Smart Cameras Forums - Smart Home Community

Tapo smart cams stay offline when Wifi-router reboots

I have a problem with Tapo C125 and C225 cams (Homekit enabled). Whenever my router reboots (every 3 days) or the cameras lose connection, then my Tapo C125 and C225 cams won't reconnect to Wifi. They

FirmwareFeature RequestDevice ConnectivityInstallation

By pappl · Latest post Yesterday by pappl

8Helpful

195Views

6Replies

TroubleshootingWhat can I do if the battery-powered cameras fail to pair with the Tapo H200?

This Article Applies to: Tapo C420 Tapo C400 Tapo D230 Phenomenon Description: The Tapo hub H200 is working fine, but an error message "Connection Failed" appears on the Tapo app when adding the above

InstallationOfficialHighlighted Thread

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Solla-topee · Latest post Yesterday by Solla-topee

0Helpful

348Views

2Replies

Can't finish C200 setup

Hi, I recently change my internet connection and I can't add anymore my two C200 cameras, one it's v1 and the other is a v2. I simply reset those several times but can't finish the configuration, it's

InstallationC200

By wz_be · Latest post Tuesday by wz_be

0Helpful

96Views

5Replies

Tapo C310 fail pairing

I have 2 Tapo C310 in the same network. One is working perfectly, the other, suddenly not. I can acces the camera locally by connecting to the camera WiFi and opening the tap app (the camera is workin

ONVIF/RTSPInstallation

By Bripoch · Latest post Tuesday by Solla-topee

0Helpful

34Views

1Replies

SolutionTapo C225/C125 Pairing Failed or Video Freeze with Speedport Plus 2 (Greece ISP Cosmote Router)

This Article Applies To Tapo C225 2.0 Tapo C125 1.0 Router Model: Speedport Plus 2 provided by Greece ISP Cosmote Phenomenon Description Through initial analysis and investigation, we notice there is

InstallationLive View

By

Wayne-TP

0Helpful

29Views

0Replies

THE CAMERA DID NOT WORK AFTER INSTALLATION

Hello, After operating the camera in accordance with the user manual, it did not work when we plugged it in for the second time. How can we fix this problem? There is no power to the camera. We have 1

Installation

By atilay · Latest post Monday by Solla-topee

0Helpful

46Views

1Replies

Tapo C225 camera cannot pair to Wifi 6 router

I bought a Tapo C225 V2.EU (version) camera and am trying to pair it with a router on a 2.4 bandwidth. Let me describe what I followed: 1) I noticed that my wifi had the band steering mode on. Thus I

FirmwareDevice ConnectivityInstallationTapo Care

By NikosSp · Latest post Monday by Wayne-TP

7Helpful

980Views

20Replies

NOT connecting/configuring

I bought a Tap C210 video camera on January 2024 and it connected to our wifi just fine.. For some reason my tapo stopped working. I try to reconnect, download app software again, the bulb flashes red

Installation

By ClaudiaRolins · Latest post Friday by Solla-topee

0Helpful

39Views

1Replies

Tapo c200 not connecting to wifi

I just unboxed my brand new Tapo C200 a few minutes ago. I checked that it arrived in good conditions, read the instructions and took note that it wasnt too far off from our previous device. We'd used

InstallationDevice ConnectivityMatterONVIF/RTSPWifi

By CherryBerry · Latest post Friday by Solla-topee

2Helpful

72Views

1Replies

How much data does camera need?

Hello, I'm opening a small business and I plan to install two Tapo C100 cameras. I don't have an internet provider there yet and I wonder if I could run those cameras on mobile wifi. Would 100 gb or 3

MicroSD cardInstallationPresales

By Feuerschwamm · Latest post a week ago by Solla-topee

0Helpful

95Views

1Replies