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TD21 not ringing chime/sending notifications when pushed

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TD21 not ringing chime/sending notifications when pushed

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TD21 not ringing chime/sending notifications when pushed
TD21 not ringing chime/sending notifications when pushed
2025-03-12 20:03:37 - last edited 2025-04-15 06:25:26
Tags: #Notification
Model: TD21  
Hardware Version:
Firmware Version:

Got the mother a TD21 and chime, got it connected, can see the camera feed in the app, but when we press the door bell, nothing happens. 
 

Any advice?

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#1
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1 Accepted Solution
Re:TD21 not ringing chime/sending notifications when pushed -Solution
2025-03-13 07:43:10 - last edited 2025-04-15 06:25:26

  @Al54 

 

Double-check the settings in the Doorbell and Notification section >> Tapo app > doorbell liveview page > Device Settings page.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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1 Reply
Re:TD21 not ringing chime/sending notifications when pushed -Solution
2025-03-13 07:43:10 - last edited 2025-04-15 06:25:26

  @Al54 

 

Double-check the settings in the Doorbell and Notification section >> Tapo app > doorbell liveview page > Device Settings page.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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