Deco BE85 does not update IP - Vodafone Bridge mode
Hello.
how can I solve the issue of my Deco 85 requesting a new IP whenever my ISP changes my public IP?
Right now, I have a Vodafone Docsis in CZ: Firmware version: AR01.04.137.08_072324_7249.PC20.10
It is working in bridge mode and when I loose internet connection, it is because my ISP changes the IP but I can only unplug my deco ETH cable and reconnect to force to get it and access internet.
Far from good!
Any suggestion?
Thanks,
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Hi, Thank you very much for the feedback.
May I know the internet connection type on the Deco BE85?
For the Docsis modem "AR01.04.137.08_072324_7249.PC20.10", is it Arris TG3442DE?
Does it help if you change the IPV4 DNS to 8.8.8.8/8.8.4.4:
How to change DNS server settings on my Deco
It is also recommended to clone the MAC address of the Arris gateway on Deco:
How to Configure MAC Clone on Deco
And I noticed the current firmware is 1.1.1 Build 20241023 if you are interested, you can also update to the 1.1.2 beta here to see whether it helped:
https://community.tp-link.com/en/home/forum/topic/739226
Wait for your reply and best regards.
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@David-TP hi, it is cablemodem.
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@dogocheco so I tried MAC clonning and I cannot longer use internet. There's no connection. So I had to roll back.
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Hi, Thanks for the update.
Have you tried to set the DNS settings and install the latest 1.1.2 firmware for Deco BE85?
Later if you observe Deco BE85 didn't update the IPV4 address and drop out again, you can log into the web UI and send the system log file tosupport.forum@tp-link.com
(Please add the forum ID#762582)
Wait for your reply and best regards.
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Hi Thanks for the reply. I can't say for sure when you can detect this version on the Deco APP.
However, The new version is currently in the release process and is being rolled out in waves based on MAC addresses. A small group of users may have already received the notification for the new firmware update.
Best regards.
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@David-TP ok last night I had the same issue. It happened 30 min before the daily reboot so it got connected after that. I am sending the logs now.
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Hi, Thank you very much for the system logs
.
It has been forwarded to the senior engineers for further analysis. Please check the email for more suggestions later.
Best regards.
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