Samsung S3 tablet wont connect to RE815XE but will connect to AXE75 in OneMesh

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Samsung S3 tablet wont connect to RE815XE but will connect to AXE75 in OneMesh

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Samsung S3 tablet wont connect to RE815XE but will connect to AXE75 in OneMesh
Samsung S3 tablet wont connect to RE815XE but will connect to AXE75 in OneMesh
2025-03-17 11:48:35 - last edited 2025-04-02 02:44:55
Model: RE815XE  
Hardware Version: V1
Firmware Version: 1.0.6 Build 2230626 Revision 145558

I have a couple of Samsung tablets on my OneMesh network (an S3 and a Tab A) and although they will connect to the range extender they only get very intermittent data, almost nothing. If they connect to the main router (the AXE75) they work fine! 

 

I have 40+ other devices that seem to be ok, it's just those that seem to not work via the range extender?

 

I've tried changing channel bandwidths etc. on the main router but with no improvement.

 

Has anyone else had issues like this where devices will work on the main router but not the extender?

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Re:Samsung S3 tablet wont connect to RE815XE but will connect to AXE75 in OneMesh-Solution
2025-03-25 09:05:58 - last edited 2025-04-02 02:44:55

Hi@SemlohNhoj,

For your issue, please update firmware to latest version firstly. 

Please set up different Wireless names for the router's 2.4Ghz and 5Ghz Wi-Fi. Then check the unstable connection is on 2.4Ghz or 5Ghz?

Please check if you have assigned static IPs to the Samsung tablets on the router?  

Or check if your Samsung tablets are set up with static IPs? Change them to DHCP.

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Samsung S3 tablet wont connect to RE815XE but will connect to AXE75 in OneMesh-Solution
2025-03-25 09:05:58 - last edited 2025-04-02 02:44:55

Hi@SemlohNhoj,

For your issue, please update firmware to latest version firstly. 

Please set up different Wireless names for the router's 2.4Ghz and 5Ghz Wi-Fi. Then check the unstable connection is on 2.4Ghz or 5Ghz?

Please check if you have assigned static IPs to the Samsung tablets on the router?  

Or check if your Samsung tablets are set up with static IPs? Change them to DHCP.

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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