TD-W8960N V5 reboots when the PC goes to shutdown or sleep (connected via wired LAN)

TD-W8960N V5 reboots when the PC goes to shutdown or sleep (connected via wired LAN)
TD-W8960N V5 reboots when the PC goes to shutdown or sleep (connected via wired LAN)
2015-01-02 01:03:19
Region : UnitedArabEmirates

Model : TD-W8960N

Hardware Version : V5

Firmware Version : 1.1.1 Build 141107 Rel.34856

ISP :


Hello,

When I shutdown or put the computer to sleep, TD-W8960N V5 reboots automatically by itself.
The computer is connected via wired LAN. Please fix this problem
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#1
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12 Reply
Re:TD-W8960N V5 reboots when the PC goes to shutdown or sleep (connected via wired LAN)
2015-01-21 01:37:24
No solution yet? :(
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#2
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Re:TD-W8960N V5 reboots when the PC goes to shutdown or sleep (connected via wired LAN)
2015-01-21 10:25:09
The problem you mentioned sounds quite abnormal and I've never heard of it before.
Have you tried different power sockets for the PC and W8960?
If the computer is off all the time, W8960 will be running OK for other clients?
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#3
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Re:TD-W8960N V5 reboots when the PC goes to shutdown or sleep (connected via wired LAN)
2015-01-23 03:47:18
I had no issue with W8960N v4 before.
It works fine all the time but reboots when I set PC to sleep/shutdown.
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#4
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Re:TD-W8960N V5 reboots when the PC goes to shutdown or sleep (connected via wired LAN)
2015-01-24 14:18:00
Very strange problem..

Sent them a ticket or live chat
http://www.tp-link.ae/support/contact/
http://www.tp-link.ae/Support/

Maybe it is a faulty unit and need a warranty.
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#5
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Re:TD-W8960N V5 reboots when the PC goes to shutdown or sleep (connected via wired LAN)
2015-03-24 16:30:04
in advanced setup ipv4 config disable IGMP snooping
Also in advanced setup in wan serviced push edit button and u must disable IGMP multycast proxy.
Now your ruter will not restart.
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#6
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Re:TD-W8960N V5 reboots when the PC goes to shutdown or sleep (connected via wired LAN)
2015-05-07 19:38:49

boombastik wrote

in advanced setup ipv4 config disable IGMP snooping
Also in advanced setup in wan serviced push edit button and u must disable IGMP multycast proxy.
Now your ruter will not restart.


Wow, where have you been, all my life? :p
Seems that trick has solved my issue but I still need to try more, thanks a lot! :o
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#7
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Re:TD-W8960N V5 reboots when the PC goes to shutdown or sleep (connected via wired LAN)
2015-05-08 13:39:10
Wow... does it solve your problem completely?
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#8
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Re:TD-W8960N V5 reboots when the PC goes to shutdown or sleep (connected via wired LAN)
2015-05-21 18:34:28

Tony Seaford wrote

Wow... does it solve your problem completely?


Yes!

[URL=http://imgbox.com/uBERIWGY]
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#9
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Re:TD-W8960N V5 reboots when the PC goes to shutdown or sleep (connected via wired LAN)
2015-06-11 05:33:56
I am proud for helping ! I am volunteer beta tester in a lot of hardware and software, and i like to help others to solve problems.
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#10
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Re:TD-W8960N V5 reboots when the PC goes to shutdown or sleep (connected via wired LAN)
2015-07-31 15:26:55
I should update this topic because disabling IGMP didn't help. Then I disabled UPnP and it's working well!

Before, I was also noticed that UPnP on W8960N V5 doesn't work properly, can't automatically open port for uTorrent/Skype, nothing listed in the NAT page.
But W8960N V4 works properly. Already created a ticket, hope they fix it.
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#11
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