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VLAN (VLAN tag) WAN tagging and IPoE sessions support on the Deco XE75

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VLAN (VLAN tag) WAN tagging and IPoE sessions support on the Deco XE75

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VLAN (VLAN tag) WAN tagging and IPoE sessions support on the Deco XE75
VLAN (VLAN tag) WAN tagging and IPoE sessions support on the Deco XE75
2025-04-07 15:51:26 - last edited 2025-05-07 09:57:23
Tags: #Feature Request #Installation #Deco App Related
Model: Deco XE75 Pro  
Hardware Version: V3
Firmware Version:

I have bought the Deco XE75 Pro, but i'm struggling with setting them up. My setup consists out of an ISP all-in-one modem, router and AP solution that connects to the main node through an ethernet cable. Wifi is disabled on the modem. I do not want to remove this device from my solution because there are certain devices (tv boxes) that are managed by the ISP and they need to be setup behind the modem, they cannot go behind the deco. Now after a lot of struggling I retraced my steps and started doing research again and found out that VLAN (VLAN tag) WAN tagging and IPoE session support is needed in order for the main node to take over the router an AP function. During setup I noticed advanced features and found VLAN there. I set it to the correct settings but it did not work.

Kind regards

Meridius

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Re:VLAN (VLAN tag) WAN tagging and IPoE sessions support on the Deco XE75-Solution
2025-04-08 03:29:23 - last edited 2025-05-07 09:57:23

  @Meridius66 

Hi, have you tried to configure "Dynamic IP" on the Deco？

I think the VLAN tagging and IPOE settings have been configured on the ISP all-in-one gateway already. You only disable its WiFi features, and the ISP gateway would still keep the DHCP/NAT functions.

 

Wait for your reply and best regards.

 

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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Re:VLAN (VLAN tag) WAN tagging and IPoE sessions support on the Deco XE75-Solution
2025-04-08 03:29:23 - last edited 2025-05-07 09:57:23

  @Meridius66 

Hi, have you tried to configure "Dynamic IP" on the Deco？

I think the VLAN tagging and IPOE settings have been configured on the ISP all-in-one gateway already. You only disable its WiFi features, and the ISP gateway would still keep the DHCP/NAT functions.

 

Wait for your reply and best regards.

 

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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Re:VLAN (VLAN tag) WAN tagging and IPoE sessions support on the Deco XE75
2025-04-08 19:57:32

When I do that I can see that it gets an IP assigned in the ISP management portal but it shows that it can't establish an internet connection. 

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Re:VLAN (VLAN tag) WAN tagging and IPoE sessions support on the Deco XE75
2025-04-09 08:16:48

  @Meridius66 

Hi, If the wired laptop used the same Ethernet connection from the ISP Fiber all-in-one gateway, will the PC receive an internet connection successfully?

If yes, what would be the IP settings on the laptop?

 

Wait for your reply and best regards.

 

 

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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Re:VLAN (VLAN tag) WAN tagging and IPoE sessions support on the Deco XE75
2025-04-10 16:58:06
Yes, an internet connection can be established successfully. The laptop is configured to receive and IP address through DHCP. Idk if this information is usefull, but are there any ISP's (in my case Proximus which is a Belgian ISP) that are not compatible with this product?
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Re:VLAN (VLAN tag) WAN tagging and IPoE sessions support on the Deco XE75
2025-04-12 19:21:02

  @David-TP 

If I try to connect to Deco through a LAN bridge from my ISP modem/router combo that I need to provide the WAN mac address of the Deco. Now the problem is how can I find that? I know that you can find it in the deco app and in on the label at the bottom of the deco. They both say 'f0:09:0d:d4:3f:51', but if I go look on the information tab of the webportal of the ISP it lists this mac address for the deco: f0:09:0d:d4:3f:52. I have tried both and they do not work, because when I go check in the deco app it says 'no internet connection' on the main deco.

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Re:VLAN (VLAN tag) WAN tagging and IPoE sessions support on the Deco XE75
2025-04-14 09:03:25

  @Meridius66 

Hi, the label MAC  'f0:09:0d:d4:3f:51' is the LAN MAC address, and if the ISP requires MAC binding, you should use the WAN MAC address  'f0:09:0d:d4:3f:52'.

 

If the laptop works well over the same Ethernet connection, maybe the ISP has binded another MAC address before. And it is suggested to manually clone the MAC address of the laptop to see whether it helps:

How to Configure MAC Clone on Deco if Deco fails to connect to the internet

Where to find the MAC address of the laptop:

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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Helpful: 1

Views: 1654

Replies: 6

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