Solution How to update Deco X60_V3 from 1.0.7 to 1.2.5/1.3.0
This Article applies to
Deco X60_V3.0_1.0.7 Build 20210915 Rel. 62826
Phenomenon Description
Several users have mentioned that although the Deco App and web UI indicated that the latest available update was version 1.2.5 Build 20240106 Rel. 2319, Deco didn't reboot and stayed with version 1.0.7 despite Deco APP completing the firmware upgrade process with the reboot timer. Having also tried manually updating via web UI, the upgrade process is completed, but the firmware is still not installed.
Solution
The minimum supported firmware version of 1.2.5/1.3.0 is version 1.0.11, and the current base version 1.0.7 is below the minimum request.
It is suggested to manually install the following 1.0.11 media beta version first, then update to the official 1.3.0 later.
Deco X60_V3.0 | 1.0.11_build_20220827_Beta |