Today I got a new connection from a local ISP. Everything was fine.
In the evening I face a problem.
I am using Deco X60 as my router. I found that the ISP technician has set up my Deco without the app. As a result, I cannot log in to the Deco app.
Everything is running fine, but I just cannot get into the app.
Any solution?
Thanks in advance.
@mishukx Is the Deco owned by you or by the ISP?
Hi, Deco usually needs to be set up via the Deco APP. I think the ISP technical support might set it up under his account.
By the way, can I have a screenshot of the bottom product label on the Deco X60?
Wait for your reply.
Best regards.
Thanks, buddies, for your responses.
I just solved the problem. As my ISP technician informed me, I need to install the Deco software over his installed one. Or call the ISP for support.
As I have some technical knowledge, I let myself give it a try.
And WHOLA! I simply RESET the Deco and install the software.
So simple!
Thanks all for your support!!
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