P100 can not found Wifi 2.4G

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P100 can not found Wifi 2.4G

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
P100 can not found Wifi 2.4G
P100 can not found Wifi 2.4G
2025-05-10 12:12:22 - last edited 2025-06-09 11:23:54
Model: Tapo P100  
Hardware Version:
Firmware Version:

Tapo P100 can not find Wifi 2.4G, I also put SSID manually but doesn't work

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Re:P100 can not found Wifi 2.4G-Solution
2025-05-12 07:00:13 - last edited 2025-06-09 11:23:54

  @Yordpret 

 

Try to adjust the 2.4ghz wifi channel to 1, 6, or 11.

 

Are other wifi networks visible in the list? Is it just yours missing? 

 

Adjust the wifi ssid if it contains any special characters, for example, using one that only includes English and numbers. Try to enable a hotspot wifi with another phone, check if that wifi can be scanned by the Tapo app. 

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Re:P100 can not found Wifi 2.4G-Solution
2025-05-12 07:00:13 - last edited 2025-06-09 11:23:54

  @Yordpret 

 

Try to adjust the 2.4ghz wifi channel to 1, 6, or 11.

 

Are other wifi networks visible in the list? Is it just yours missing? 

 

Adjust the wifi ssid if it contains any special characters, for example, using one that only includes English and numbers. Try to enable a hotspot wifi with another phone, check if that wifi can be scanned by the Tapo app. 

CES 2026 Meet TP-Link AI Assistant and More New Products!
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Re:P100 can not found Wifi 2.4G
2025-05-12 10:44:28

  @Wayne-TP    How to adjust the channel on Wifi?

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Re:P100 can not found Wifi 2.4G
2025-05-13 06:14:58

  @Yordpret 

 

Please consult the router support, or search instruction on their websites. It is usually in the wifi setting section.

CES 2026 Meet TP-Link AI Assistant and More New Products!
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