Reconnect to a new WIFI

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Reconnect to a new WIFI

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Reconnect to a new WIFI
Reconnect to a new WIFI
2025-05-18 08:24:17 - last edited 2025-06-09 11:36:06
Model: Tapo RV20 Max  
Hardware Version:
Firmware Version:

It seems to be impossible to reconnect to my new wifi, I changed my router to a new IP V6 but now after both soft and hard reset the device don't find any wii att all and get stacked in the "Try again" configuration page, please advise!

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Re:Reconnect to a new WIFI-Solution
2025-05-19 06:50:21 - last edited 2025-06-09 11:36:06

  @Mercury55 

 

Tapo RV20 Max only supports 2.4GHz WiFi in IEEE 802.11 b/g/n. You may check if your wifi has enabled some settings that the vacuum does not support. For more troubleshooting tip, check this article. What to Do If My Robot Vacuum Fails During Setup or Cannot Connect to Wi-Fi

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Re:Reconnect to a new WIFI-Solution
2025-05-19 06:50:21 - last edited 2025-06-09 11:36:06

  @Mercury55 

 

Tapo RV20 Max only supports 2.4GHz WiFi in IEEE 802.11 b/g/n. You may check if your wifi has enabled some settings that the vacuum does not support. For more troubleshooting tip, check this article. What to Do If My Robot Vacuum Fails During Setup or Cannot Connect to Wi-Fi

CES 2026 Meet TP-Link AI Assistant and More New Products!
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