OpenVPN Client not working

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OpenVPN Client not working

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OpenVPN Client not working
OpenVPN Client not working
2025-05-25 13:37:15 - last edited 2025-05-26 08:00:08
Model: Archer AXE5400  
Hardware Version: V1
Firmware Version: 1.3.2 Build 20250107 rel.52099(4555)

a few days ago, my router asked to update Firmware and yesterday i gave in and updated.

Now i have the issue that i am not able to add a new VPN Client (OpenVPN), it fails with "Operation failed"

 

Tested the .ovpn with "OpenVPN Connect" and had no issues connecting

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#1
2 Accepted Solutions
Re:OpenVPN Client not working-Solution
2025-05-25 15:07:15 - last edited 2025-05-26 08:00:08

  @Chasak 

 

Hi,

 

To test whether this is a general problem or just that particular *.ovpn file I suggest you generate an *.ovpn file via the AXE5400's own OpenVPN Server and then add a new VPN Client by using the *.ovpn file that was generated by the AXE5400.

 

In case the AXE5400 can successfully add a VPN Client by using its own *.ovpn file, then we would need to have a detailed look at the other *.ovpn file that fails. 

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#2
Re:OpenVPN Client not working-Solution
2025-05-26 07:29:13 - last edited 2025-05-26 08:00:32

Hi@Chasak,

Thank you for contacting our community.

For your issue, it is recommended that you can refer to Manually create the unified format for OpenVPN profile(CyberGhost OpenVPN Server).

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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4 Reply
Re:OpenVPN Client not working-Solution
2025-05-25 15:07:15 - last edited 2025-05-26 08:00:08

  @Chasak 

 

Hi,

 

To test whether this is a general problem or just that particular *.ovpn file I suggest you generate an *.ovpn file via the AXE5400's own OpenVPN Server and then add a new VPN Client by using the *.ovpn file that was generated by the AXE5400.

 

In case the AXE5400 can successfully add a VPN Client by using its own *.ovpn file, then we would need to have a detailed look at the other *.ovpn file that fails. 

Recommended Solution
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#2
Re:OpenVPN Client not working
2025-05-25 15:41:19

  @woozle 

 

this worked.

I went and compared the .ovpn files, the one generated with my router has the ca.crt / client.crt / client.key incorporated in the .ovpn

 

So i went and re-downloaed a VPN from my Cyberghost account, incorporated the ca.crt / client.crt / client.key into the .ovpn file and it worked

Tried again without incorporating the 3 files, selected the ca file, copy pasted client.crt and .key into the fields and got the error again with "Operation failed"

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#3
Re:OpenVPN Client not working-Solution
2025-05-26 07:29:13 - last edited 2025-05-26 08:00:32

Hi@Chasak,

Thank you for contacting our community.

For your issue, it is recommended that you can refer to Manually create the unified format for OpenVPN profile(CyberGhost OpenVPN Server).

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#4
Re:OpenVPN Client not working
2025-05-26 07:59:56

Hi,

this is what i did now to get it fixed, although this wasn't needed before updating my router a couple of days ago

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#5