Pas de réaction sur le smartphone lorsque l'on sonne à la porte

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Pas de réaction sur le smartphone lorsque l'on sonne à la porte

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Pas de réaction sur le smartphone lorsque l'on sonne à la porte
Pas de réaction sur le smartphone lorsque l'on sonne à la porte
2025-05-29 18:53:44 - last edited 2025-06-10 06:26:41
Model: Tapo D230S1  
Hardware Version:
Firmware Version: 1.1.9

Bonour, 

 

Pas de réaction sur nos smartphones lorsque l'on actionne la sonnette. Que faire ?

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Re:Pas de réaction sur le smartphone lorsque l'on sonne à la porte-Solution
2025-05-30 08:44:55 - last edited 2025-06-10 06:26:41

  @CharlyNamur 

 

1. Make sure the doorbell notification feature is enabled. How to configure the Notification feature for the Tapo & Kasa devices on the Tapo app

2. Make sure the relevant app permission is enabled for the Tapo app on your phone. What can I do if I cannot receive my doorbell ringcall notifications?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Pas de réaction sur le smartphone lorsque l'on sonne à la porte-Solution
2025-05-30 08:44:55 - last edited 2025-06-10 06:26:41

  @CharlyNamur 

 

1. Make sure the doorbell notification feature is enabled. How to configure the Notification feature for the Tapo & Kasa devices on the Tapo app

2. Make sure the relevant app permission is enabled for the Tapo app on your phone. What can I do if I cannot receive my doorbell ringcall notifications?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Pas de réaction sur le smartphone lorsque l'on sonne à la porte
2025-06-07 15:49:42

  @Wayne-TP 

 

Bonjour, tout était configuré comme il le fallait, cela fonctionnait sur nos 2 smartphones hier. Aujourd'hui, sans rien changer, cela ne fonctionne plus ...

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Re:Pas de réaction sur le smartphone lorsque l'on sonne à la porte
2025-06-12 07:37:15

  @CharlyNamur 

 

  • Check the notification schedule (doorbell Device Settings page > Notifications) set for your doorbell. Is it set to Always and repeated every day?
  • Make sure the phone is not in the silent or Do Not Disturb mode.
  • Check if the Do Not Disturb mode is enabled in the Tapo app for your devices: open Tapo app, go to Me page, click Notifications, choose Do Not Disturb.
Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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