Deco M5 not upgrading to latest version File too large

Deco M5 not upgrading to latest version File too large

Deco M5 not upgrading to latest version File too large
Deco M5 not upgrading to latest version File too large
2025-06-01 03:03:05 - last edited Friday
Model: Deco M5  
Hardware Version: V3
Firmware Version: 1.7.11 Build 20250116 Rel. 42800

My both deco M5 is not updating to latest firmware version 1.7.12 Build 20250402 Rel. 69733 via app or web online upgrade saying update failed/ file too large . when i try for local upgrade there is no latest file in deco support website also my model in website says 3.20 while the bottom of tp link on the tag says 3.28 which one should i be downloading as downloading wrong firmware might damage or void my warranty

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#1
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1 Accepted Solution
Re:Deco M5 not upgrading to latest version File too large-Solution
2025-06-03 07:42:45 - last edited Friday

  @NexuS1978 

Hi, thank you very much for the feedback.

Can I have a screenshot of the error message?

"via app or web online upgrade saying update failed/ file too large"

Please also refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

I noticed the 1.7.12 seems to be a customized version and has just been released to the IN codes. It might take a while to be uploaded to the local official website.

Wait for your reply.

Best regards.

 

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#3
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Re:Deco M5 not upgrading to latest version File too large
2025-06-02 12:59:05

@NexuS1978 Try updating through the "upgrade tool": How to Update the Firmware of Deco (Method 3)

Just a M4 (2-pack) user who regrets buying it
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#2
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Re:Deco M5 not upgrading to latest version File too large-Solution
2025-06-03 07:42:45 - last edited Friday

  @NexuS1978 

Hi, thank you very much for the feedback.

Can I have a screenshot of the error message?

"via app or web online upgrade saying update failed/ file too large"

Please also refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

I noticed the 1.7.12 seems to be a customized version and has just been released to the IN codes. It might take a while to be uploaded to the local official website.

Wait for your reply.

Best regards.

 

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#3
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