Firmware update
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Hi can anyone please help. My router is 2 months old and was working fantastic. 5g speeds were great I'm on three network with really good signal . Router upgraded over night no I can't use 5g on 4g been on to three they've given me details about my 5g and said everything was fine . Until the point of firmware change I've tried the router on auto to no avail only connects to bands in b . Not the N like n78 n77 it won't connect at all
I've downloaded the firmware installed it and rebooted the router and the new firmware 1.2.1 is still their.
Any help would be much appreciated.
Hi, thank you very much for the feedback.
Do you mean after installing the 1.2.1 version, the 5G NSA network always prefers LTE bands, no longer using NR bands(N77/78)?
Have you tried to use "Cell Lock" to lock the 5G NR bands?
Would there be a huge difference regarding the network speed?
Have you done a factory reset after the firmware upgrade?
By the way, can you share a screenshot of the current internet status on the Deco APP, such as:
Wait for your reply.
Best regards.
Hi, thank you very much for the feedback.
Do you mean after installing the 1.2.1 version, the 5G NSA network always prefers LTE bands, no longer using NR bands(N77/78)?
Have you tried to use "Cell Lock" to lock the 5G NR bands?
Would there be a huge difference regarding the network speed?
Have you done a factory reset after the firmware upgrade?
By the way, can you share a screenshot of the current internet status on the Deco APP, such as:
Wait for your reply.
Best regards.