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XE75Pro Channel Interference ?

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XE75Pro Channel Interference ?

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XE75Pro Channel Interference ?
XE75Pro Channel Interference ?
2025-06-08 10:03:24
Tags: #Network Connectivity #Deco App Related
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.2.14 20241223 16551

I keep losing connection with my drayton wiser smart heating system hub. It works on 2.4g.

 

After running the deco network optimization utility it is showing 'perfect'. Even then i get disconnections. All the heating hub wifi signals (which has range extenders) all check out as either showing as good or strong.(top two categories)

 

However, if I use a wifi analyser app, it is showing channel interference around the channel the smart hub is using.

 

Any advice on how to overcome this disconnection problem.

 

Many thanks

 

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#1
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4 Reply
Re:XE75Pro Channel Interference ?
2025-06-10 11:59:21

  @RobFJ 

Hi, welcome to the community.

You can try to install the beta firmware here:

Deco XE75 Pro_V2/V3 1.2.14_build_20250217_Beta

 

Update Advice

It allows Deco units under the same Mesh network to use non-overlapping channels for the 2.4GHz network.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:XE75Pro Channel Interference ?
2025-06-10 16:02:16

  @David-TP 

 

Many thanks for the reply. I've upgraded the deco units with the beta upgrade but I can't see how to separate the channels.

 

Can you point me in the right direction.

 

Many thanks

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#3
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Re:XE75Pro Channel Interference ?
2025-06-11 02:13:58

  @RobFJ 

Hi, it doesn't require extra configuration, and it is an automatic channel optimization mechanism.

Would the 2.4GHz connection get better with the beta firmware?

Thank you very much.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#4
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Re:XE75Pro Channel Interference ?
2025-06-11 07:58:09

  @RobFJ 

 

Tx.

 

I think there are crossed lines :)

 

As I mentioned in my last post I am working with the beta upgrade but I can't seem to find a way of allocating a particular device to a particular channel (ideally channel 1) which is what I'm trying to achieve

 

 

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#5
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