Imagen congelada

Imagen congelada

Imagen congelada
Imagen congelada
2025-06-26 08:42:02 - last edited 2025-07-11 12:06:01
Model: KC420WS  
Hardware Version:
Firmware Version:

Ha quedado la imagen congelada, sin acceso a midrosd ni a ver ni escuchar. Hay alguna manera remota de solución? Gracias 

  0      
  0      
#1
Options
1 Accepted Solution
Re:Imagen congelada-Solution
2025-06-30 03:26:07 - last edited 2025-07-11 12:06:01

  @Fernando1960_- 

Hi,
You can try the following tips remotely.
  1. Uninstall the Kasa app and reinstall it. Ensure you have installed the latest one.
  2. Ensure your phone's internet connection is stable and fast.
  3. Try a different phone if you have one.

 

If the problem persists, you may ask a family member or friend to help you try rebooting the camera.

 

Best Regards

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Imagen congelada-Solution
2025-06-30 03:26:07 - last edited 2025-07-11 12:06:01

  @Fernando1960_- 

Hi,
You can try the following tips remotely.
  1. Uninstall the Kasa app and reinstall it. Ensure you have installed the latest one.
  2. Ensure your phone's internet connection is stable and fast.
  3. Try a different phone if you have one.

 

If the problem persists, you may ask a family member or friend to help you try rebooting the camera.

 

Best Regards

Recommended Solution
  0  
  0  
#2
Options