I've been using my existing powerline system for a few years, and have successfully troubleshot issues by re-pairing or resetting to factory settings when needed. I use the powerline to bring internet to my garden office, where I use an Ethernet connection for my laptop. Lately, and for no reason that I can discern, the Ethernet connection in my garden office stopped working and now shows up on my laptop as as not connected, and displaying my previous broadband network, not my current one. I tried re-pairing, and even reset to factory settings, and noticed that on the hub / adaptor, the powerline extender light is now off (which is a recent change but ok). No amount of restoring to factory settings seems to be getting it to turn on. It doesn't have a hard reset button/pin, and I don't use utility. Is there anything I can do, or do I need to get a new one? Thanks in advance for the help.