Wrong Country

Wrong Country

Wrong Country
Wrong Country
2025-07-14 16:07:35 - last edited 2025-08-06 09:03:53
Model: Deco XE75 Pro  
Hardware Version: V1
Firmware Version: 1.4.1

My brand new Deco XE75 Pro imagines it is located in China which creates problems.

 

How / where do I change the WAN address?

 

  1      
  1      
#1
Options
1 Accepted Solution
Re:Wrong Country-Solution
2025-07-15 06:53:21 - last edited 2025-08-06 09:03:53

  @Manfredv 

Hi, welcome to the community.

Can I have any screenshot that "Deco XE75 Pro imagines it is located in China, which creates problems?

Did you connect to any VPN service?

By the way, may I know where you purchased the Deco XE75 Pro?

 

Wait for your reply.

Best regards.

 

Recommended Solution
  0  
  0  
#3
Options
4 Reply
Re:Wrong Country
2025-07-14 16:11:37

Additional info:

 

Primary DNS 8.8.8.8

Secondary DNS 8.8.4.4

Default Gateway 38.86.3.xxx

IP Address: 38.86.3.xxx geo-locates to within 20km of my location

 

  1  
  1  
#2
Options
Re:Wrong Country-Solution
2025-07-15 06:53:21 - last edited 2025-08-06 09:03:53

  @Manfredv 

Hi, welcome to the community.

Can I have any screenshot that "Deco XE75 Pro imagines it is located in China, which creates problems?

Did you connect to any VPN service?

By the way, may I know where you purchased the Deco XE75 Pro?

 

Wait for your reply.

Best regards.

 

Recommended Solution
  0  
  0  
#3
Options
Re:Wrong Country
2025-07-15 15:20:53

  @David-TP 

 

 

I've cleared all cookies and history data from my browser and when I type in "linkedin.ca", "linkedin.de" or "linkedin.com" the browser goes to linkedin.cn (https://www.linkedin.com/check/china/add-phone?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhp%3Fpwa%3DnoCache&trk=cp_haspn_cp-add-phone) - no error message. 

 

Deco X75 in router mode connected to ISP modem and tplink TL-SG108E 8 port switch that is wired to two Linux PCs and via an ethernet over coax to the other Deco X75. This is connected to a tp-link TL-SG1005 which connects to the Windows 10 PC and a Windows 11 HP laptop which is connected via my employer's VPN.

 

No VPN.

 

Purchased from amazon.ca.

 

Manfred

 

  1  
  1  
#4
Options
Re:Wrong Country
2025-07-16 01:56:03

  @Manfredv 

Hi, Thanks for the update.

I noticed that you've also contacted the local technical support.  For better service, the case has been forwarded to the senior engineers for further assistance.

Please refer to the email for more suggestions.

Thank you very much.

Best regards.

  0  
  0  
#5
Options