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I am getting very low internet speed

I am getting very low internet speed

I am getting very low internet speed
I am getting very low internet speed
2025-07-19 18:57:46 - last edited 2025-08-08 08:15:37
Tags: #Network Connectivity #Bandwidth Control/QoS
Model: Archer AX23  
Hardware Version: V1
Firmware Version: 1.1.2 Build 20250115 Rel. 56488(5553

Hello Everyone, 

 

It all started when my ineternet was since yesterday. 

 

I raised request with the ISP(ACT) and service engineer came today and said the ineternet should be working as I was out said checked with the family member and confirmed that ineternet was working. when I reached the home and checked the speed of the internet felt slow compared so i did the speed test and I was shocked to find that  I am getting only 1/10 of my bandwidth. So i called him back him and informed about the issue, he confirmed that there is no changes made to wire or anything and I should be getting usual bandwidth. He said it might be due to router issue. At that Time I said that it could not be possible as it was perfectly fine till yesterday. Now as I had second router lying around I switched the router and I found that speeds are normal on that router. Its only when I use my Archer Ax23 I am having this problem. I reset the router and again tried but it still same problem, Can anyone say what is going on?

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#1
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1 Accepted Solution
Re:I am getting very low internet speed-Solution
2025-07-23 08:08:34 - last edited 2025-08-08 08:15:37

Hello@MGS19 ,

Thanks for getting back to me.

 

Have you tried resetting the router to its factory settings? 

How to reset: Press and hold the Reset hole for about 6 seconds until the Power LED blinks to reset the router to its factory default settings.

 

If it still doesn't work, please get in touch with local support for further help.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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Re:I am getting very low internet speed
2025-07-19 19:11:12

​​​​​​  @MGS19 

  • When i reset the router and setting it up I saw this . I never saw this when I first setup the router . Is it something to do with this 
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#2
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Re:I am getting very low internet speed
2025-07-20 22:01:20

  @MGS19 

 

Hi,

 

Maybe the version of the Tether app you used when you first setup the router didn't provide this kind of notice. Is your Archer AX23 connected to another modem/router combo device?

 

Anyway, if by "1/10 of my bandwidth" you mean that you previously got 1000 Mbps and now only get 100 Mbps, then this could point to a problem with the Ethernet cable. You can check the actual connection speed of the Ethernet ports in the web management interface. ( http://tplinkwifi.net/ )

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#3
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Re:I am getting very low internet speed
2025-07-22 02:04:12

Hello@MGS19 ,

Welcome to our community.

 

Please confirm the Ethernet cable is CAT5E or higher.

Have you set the LAN port to "100Mbps Full Duplex",please change it to "1000Mbps Full Duplex".

 

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#4
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Re:I am getting very low internet speed
2025-07-22 04:20:21

  @Joseph-TP 

I have done all those trouble shooting, it's the problem with router as used a different router and everything working fine 

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#5
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Re:I am getting very low internet speed-Solution
2025-07-23 08:08:34 - last edited 2025-08-08 08:15:37

Hello@MGS19 ,

Thanks for getting back to me.

 

Have you tried resetting the router to its factory settings? 

How to reset: Press and hold the Reset hole for about 6 seconds until the Power LED blinks to reset the router to its factory default settings.

 

If it still doesn't work, please get in touch with local support for further help.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#6
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