Deco m9 plus network - 2 not showing up

Deco m9 plus network - 2 not showing up

Deco m9 plus network - 2 not showing up
Deco m9 plus network - 2 not showing up
2025-07-27 11:38:32 - last edited 2025-07-28 08:31:24
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

Hello,

 

I have 9 deco m9 plus units, they were working okay (not perfect but good enough) but since few weeks two decos showed up as unavailable / offline. I tried to reinstall them but when I add them I see them for 2 minutes in the app but after that they show up as offline again and the light remains constant blue. I already tried placing them closer to another unit but in fact they are 5 meters from an Ethernet connected one so should not be a connection issue...

 

Anyone that can help me out?

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#1
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Re:Deco m9 plus network - 2 not showing up-Solution
2025-07-27 12:54:22 - last edited 2025-07-28 08:31:24

Seems like installing the new firmware worked (to solve the issue with not following preferred connection); think the 2 Deco units wanted to connect to the main unit but that was too far away. I now see all units back online - thats a good thing; will continue monitoring performance. 

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#2
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Re:Deco m9 plus network - 2 not showing up-Solution
2025-07-27 12:54:22 - last edited 2025-07-28 08:31:24

Seems like installing the new firmware worked (to solve the issue with not following preferred connection); think the 2 Deco units wanted to connect to the main unit but that was too far away. I now see all units back online - thats a good thing; will continue monitoring performance. 

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#2
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Re:Deco m9 plus network - 2 not showing up
2025-07-28 08:31:20

  @Pmijnlieff 

Excellent! yes

By the way, did you refer to the latest 1.8.1 version here:

Deco M9 Plus_1.8.1 with Wi-Fi Access Control and ECO Mode Ready for Test

Or the beta firmware Weak Signal on the Satellite Deco after updating Deco M9 Plus to 1.8.1

 

Wait for your reply.

Best regards.

 

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