[BUG] The AX53 Wi-Fi stays off even after Wi-Fi has been re-enabled on the controller

Topology:
- Archer C6 v4 as the controller (FW: 1.14.0 Build 240617 Rel.39521n(4555)).
- Archer AX23 (FW: 1.0.4 Build 20240306 rel.66339) and Archer AX53 v2 (FW: 1.1.0 Build 20230725 Rel. 56344) as nodes.
- All connected via a TP-Link switch using Ethernet backhaul.
Summary:
- When I disable Wi-Fi on the router (Archer C6 v4) and enable it again, the Archer AX23 node resumes broadcasting as expected, but the Archer AX53 remains off.
- There is no SSID or signal, and the Wi-Fi LEDs stay off (see photo).
- Only resetting the AX53 restores Wi-Fi.
Steps to reproduce:
- Set up EasyMesh with the Archer C6 v4 as the controller and the AX53 and AX23 as the nodes.
- Turn off Wi-Fi on the C6 v4.
- Turn Wi-Fi back on.
- The AX23 resumes Wi-Fi, but the AX53 does not. The LEDs stay off (see attached photo below) and there is no signal.
- Resetting the AX53 restores the Wi-Fi connection. The issue repeats every time.
Expected:
- The AX53 should restore Wi-Fi in the same way as the AX23.
Actual:
- The AX53 Wi-Fi remains off until it is reset.
These LEDs remain off until the reset:
I disabled, then enabled the WiFi here:
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Hi @Joseph-TP
Yes, after resetting the AX23, everything is fine again.
My theory is that when the C6 and AX23 start up at the same time (e.g., after a power outage), the AX23 somehow receives a bad/incorrect configuration and is therefore slow. So when I reset the AX23 (while the C6 is already running), it can pick up the correct configuration from the C6 and therefore works at full speed again.
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Hello@Feriman ,
Welcome to our community.
May I know if your network topology diagram is as follows:
Archer C64—switch—Archer AX53+Archer AX23 )))((( client devices
(Note: — stands for wired connection,)))((( stands for wireless connection )
Can you temporarily remove the AX23 and test the Archer AX53's WiFi broadcasting function alone, to see if it's still abnormal and whether a hard reset is still required?
In addition, what is the model of your switch?
Best Regards.
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Thank you for your reply!
Yes, you're correct, this is my network topology in nutshell.
My switch is TP-Link TL-SG1008P
I swapped the FW versions with the AX23, the AX53 actually has the latest one (which you linked to).
You mean I should reproduce the error again, and when it occurs (when the AX53 does not broadcast WiFi), I should remove the C6 router, which is the EasyMesh coordinator, from the network (turn it off)?
Thanks!
Feriman
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Hello @Feriman ,
Sorry for the late reply.
AX53_V2, AX23_V1, and C6_V4 have all recently released new firmware. Have you tried updating to the latest firmware version?
Is the current network performance consistent with previous levels?
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After updating the AX23, everything went fine. After updating the C6 v4 from 1.14 to 1.15, the internet speed on AX23 dropped to 1-2Mbit/s (it was 600-700Mbit/s before the update). Same issue even after resetting AX23.
What changed in 1.15?
Edit: I had to reset all routers again to get back the original speed.
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Hello@Feriman ,
Thanks for your reply.
Do you mean that the Archer AX23 is working fine after the update, but the Archer C6_V4 is causing the Archer AX23 to experience slowdowns after the update?
After resetting, is everything working again? If it doesn't work, please temporarily remove the Archer C6_V4 for comparison.
How about the Archer AX53? Have you updated the firmware on it? Can it access the internet normally?
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Hi @Joseph-TP
Yes, after resetting the AX23, everything is fine again.
My theory is that when the C6 and AX23 start up at the same time (e.g., after a power outage), the AX23 somehow receives a bad/incorrect configuration and is therefore slow. So when I reset the AX23 (while the C6 is already running), it can pick up the correct configuration from the C6 and therefore works at full speed again.
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@Feriman ,
It seems that, as you suspected, the connection instability is caused by routers receiving different information at different times.
Glad you finally found a solution,this will definitely be helpful to others!
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Yes, I was able to reproduce the issue today again.
Will you fix this issue in router's firmware? If yes, is there an ETA? I can test it in my environment.
Thanks!
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