Unable to connect to internet

I recently purchased a M7350 mobile wi fi to run a Fire stick in our Caravan but when I link it it says no internet connection how do get an internet connection or have I bought the wrong product as the fire stick does not work
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Update:
Please also refer to this link for more troubleshooting suggestions:
No internet service on LTE Gateway Router
Thank you very much.
Best regards.
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Hi,
Have you already tried to connect something other than the Fire stick to the M7350? Like a smartphone or tablet or computer.
If not, then test if you get an Internet connection via the M7350 using another Wi-Fi client device and report back the results.
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@woozle hi I have tried it on my I phone and it is the same says there is no internet
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Could you please post a photo here that shows what is displayed on the small LCD screen of the M7350?
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Update:
Please also refer to this link for more troubleshooting suggestions:
No internet service on LTE Gateway Router
Thank you very much.
Best regards.
- Copy Link
- Report Inappropriate Content

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