Unable to connect to internet

Unable to connect to internet

Unable to connect to internet
Unable to connect to internet
2025-08-16 11:36:22 - last edited Tuesday
Model: M7350  
Hardware Version:
Firmware Version:

I recently purchased a M7350 mobile wi fi to run a Fire stick in our Caravan but when I link it it says no internet connection how do get an internet connection or have I bought the wrong product as the fire stick does not work 

  0      
  0      
#1
Options
1 Accepted Solution
Re:Unable to connect to internet-Solution
Tuesday - last edited Tuesday

Update:

Please also refer to this link for more troubleshooting suggestions:

No internet service on LTE Gateway Router

Thank you very much.

Best regards.

 

Recommended Solution
  0  
  0  
#5
Options
4 Reply
Re:Unable to connect to internet
2025-08-16 12:12:17 - last edited 2025-08-18 01:33:48

  @Angela2904 

 

Hi,

 

Have you already tried to connect something other than the Fire stick to the M7350? Like a smartphone or tablet or computer.

 

If not, then test if you get an Internet connection via the M7350 using another Wi-Fi client device and report back the results.

  0  
  0  
#2
Options
Re:Unable to connect to internet
2025-08-17 08:35:03 - last edited 2025-08-18 01:33:48

  @woozle hi I have tried it on my I phone and it is the same says there is no internet 

  0  
  0  
#3
Options
Re:Unable to connect to internet
2025-08-17 13:08:14 - last edited 2025-08-18 01:33:48

  @Angela2904 

 

Could you please post a photo here that shows what is displayed on the small LCD screen of the M7350?

  0  
  0  
#4
Options
Re:Unable to connect to internet-Solution
Tuesday - last edited Tuesday

Update:

Please also refer to this link for more troubleshooting suggestions:

No internet service on LTE Gateway Router

Thank you very much.

Best regards.

 

Recommended Solution
  0  
  0  
#5
Options