Solution RE550 in Access Point mode may experience disconnection or freezing
RE550 in Access Point mode may experience disconnection or freezing
This Article Applied to:
RE550_V1_1.0.20 Build 230213 Rel.55420n
Phenomenon:
We have received feedback from some users that when the RE550 is working in Access Point mode, the network may suddenly freeze or frequently drop out.
- sebas80 first mentioned the details of the Network freeze in this thread.
- Tsukuroyomi mentioned network disconnection in this thread.
Available Solution:
We have initially located the cause of this unexpected behavior. And our R&D department has also provided a beta firmware for download.
Please try the following beta firmware to determine if the RE550 can function normally again:
| Model | Download Link |
| RE550_V1 | RE550_V1_Beta Firmware |
Note:
1. Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding.
2. To manually update the firmware, please refer to: How to upgrade the firmware of my range extender.
If the solution above doesn’t help, please provide the following information:
- Network topology;
- The models of the router and switch;
- Specific error message and screenshots;
- More details about the RE550 disconnection.
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