Home Network Community > Deco > Can't login to Deco
< Deco

Can't login to Deco

12

Can't login to Deco

14 Reply
Re:Can't login to Deco
2025-09-09 09:17:14

  @David-TP 

 

Hi David

 

The Deco app is reporting 'We couldn't find your Deco' with various suggestions.

 

Pretty sure I only hit reset for 1S, what are the alternatives ?

 

I left it flashing overnight, no further progress. Should I try another reset ?

  0  
  0  
#12
Options
Re:Can't login to Deco-Solution
2025-09-09 14:59:15 - last edited 2025-09-11 02:29:03

  @Dec0S4R 

 

Well, I tried another reset, and I was finally offered a login to the default SSID network of the 'experimental' Deco and a normal install ensued, to the point of being offered to add another Deco. I took a deep breath and reset one of the others, wasn't discovered so I reset it again. This time it got spotted and installed. Similar story with number 3, a couple of resets were needed.

 

A firmware update was installed too.

 

Once all 3 were up I got the full user interface, went into advanced mode and set Access Point mode, which had been advised to resolve a multiple NAT issue. However, I was left with a 192.168.8.0 mesh network .. are more steps necessary ?

 

At least I can see my network now !

 

BTW, I had to turn wireless off to login to Deco app, turn it on when told to.

Recommended Solution
  0  
  0  
#13
Options
Re:Can't login to Deco
2025-09-10 02:13:07

  @Dec0S4R 

Hurray,laugh that's excellent news!

 

"However, I was left with a 192.168.8.0 mesh network .. are more steps necessary ?"

Have you checked if the ISP router is on 192.168.8.xxx range? When Deco S4 is in AP mode, all devices will receive IP addresses from the ISP DHCP router.

 

 

BTW, I had to turn wireless off to login to Deco app, turn it on when told to.

-Since you already reset the Deco and installed the network again, now you should be able to log into the Deco APP both via WiFi and mobile data.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
  1  
  1  
#14
Options
Re:Can't login to Deco
2025-09-10 10:01:04

  @David-TP 

 

Hi David

 

The ISP router used to be 192.168.1,254 but we seem to have shifted it to 192.168.8.188. So all is as expected.

 

I guess that's me done !

 

Many thanks,

 

cheers, Maurice

  1  
  1  
#15
Options
12

Tags

Firmware Update TP-Link ID Related
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.