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M5 guest network not working from satellites

M5 guest network not working from satellites

M5 guest network not working from satellites
M5 guest network not working from satellites
2025-09-05 15:45:58 - last edited 3 weeks ago
Tags: #Guest Network
Model: Deco M5  
Hardware Version: V2
Firmware Version:

Guest network only works at the main hub not on (7) satellites. Installed latest updates om all deco units. 

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#1
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1 Accepted Solution
Re:M5 guest network not working from satellites -Solution
2025-09-08 01:49:31 - last edited 3 weeks ago

  @Stekin 

Hi, if the model is Deco M5, you can test the beta firmware here to see whether it helped:

Reported Issue and Workaround: Guest Network works only on Main Deco

 

Thank you very much.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#3
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7 Reply
Re:M5 guest network not working from satellites
2025-09-05 20:29:36 - last edited 3 weeks ago

  @Stekin 

 

Can you please provide the firmware verson of your deco units? You can find the firmware version by opening the deco app and clicking on More > System 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:M5 guest network not working from satellites -Solution
2025-09-08 01:49:31 - last edited 3 weeks ago

  @Stekin 

Hi, if the model is Deco M5, you can test the beta firmware here to see whether it helped:

Reported Issue and Workaround: Guest Network works only on Main Deco

 

Thank you very much.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#3
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Re:M5 guest network not working from satellites
3 weeks ago

  @Stekin

My system is a mix of be65 and m9.  The be65 is now the main  Deco.  The change after that was that now I can log in to the guest network, but no internet access 

Stekin wrote

Guest network only works at the main hub not on (7) satellites. Installed latest updates om all deco units. 

 

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#4
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Re:M5 guest network not working from satellites
3 weeks ago

  @Stekin Actually, the guest network only works on wifi.  Backhaul clients don't work.  My system is two units via wifi and four units via ethernet (fiber). The M9 units have software version 1.9.1 build 20250612 rel. 45690

The main unit model be65 has software version 1.2.0 Build 20250718 Rel. 43949

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#5
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Re:M5 guest network not working from satellites
3 weeks ago

  @Stekin 

Hi, thanks for the update.

Could you please refer to this link to help me submit the Deco App log:

How to submit Deco APP log

 

Please also add some screenshots of the network map on the Deco App, such as:

By the way, would there be a network switch used for Ethernet Backhaul? If yes, can I have its model number?

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#7
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Re:M5 guest network not working from satellites
3 weeks ago

  @David-TP  Acturally My Deco is M9+ and be65 . be 65 is the main deco.  It's the backhaul decos that don't allow internet access.  After I made the be65 the main deco the backhaul clients could now log  on (they couldn't before), but no internet access

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#8
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Re:M5 guest network not working from satellites
3 weeks ago

  @Stekin 

Hi, thanks for the update.

Could you please test whether the beta firmware here for Deco M9 plus helps:

https://community.tp-link.com/en/home/forum/topic/796490

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#9
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