BE550 mesh issues

BE550 mesh issues

22 Reply
Re:BE550 mesh issues
a week ago

Hi  @staza ,

We fully understand the issues you’ve encountered following the update, and we greatly appreciate your feedback.

 

Home network environments vary widely, and factors such as end devices, wireless interference, and different applications can all affect the final user experience. We are continuously optimizing overall compatibility through firmware updates, but in the process, unexpected issues may indeed arise in certain specific scenarios.

 

Our engineers are currently investigating these issues. To more accurately diagnose the problem with your device, we would like to open a support ticket to follow up with you and gather the necessary information. Would you be willing to assist us with this step?

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#22
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Re:BE550 mesh issues
Saturday

  @Joseph-TP 

Hello Joseph,

hope you are well.

After contacted by the support team i have provided all requested info and my network and router setup outline in order to include a permanent solution with the next fw update as for the time being i will stick with the 1.2.1 which is working well for me.

Once more i need to thank you for your immediate and most helpful actions and help. 
BR

Stavros

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