Network stability

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Network stability

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Network stability
Network stability
2025-09-18 15:35:51 - last edited 2025-10-14 12:38:11
Model: Tapo C410 KIT  
Hardware Version: V1
Firmware Version: 1.0.4

Hi,

I have a network stability issue with my camera. It is on the wall outside my house, about 2 meters from my router. All my other devices have no issues with the wifi. It is very difficult to connect to the camera on the tapo app and I rarely get movement notifications (even though the camera records them). When I do connect on the tapo app, it sometimes shows the live view but when I go to settings, it won't let me change anything due to a 'failed network' stability issue. All my settings are correct, the camera is just difficult to connect to. Can anyone help? Please!!

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Re:Network stability -Solution
2025-09-21 17:25:42 - last edited 2025-10-14 12:38:11

  @pbyrneirl 

 

What's the signal strength of the camera? The signal might be weakened when the door and windows are closed. Double-check device's signal strength, consider adding a network extension device if the signal is weak. How to check and improve the network connection stability of Tapo smart devices

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Re:Network stability -Solution
2025-09-21 17:25:42 - last edited 2025-10-14 12:38:11

  @pbyrneirl 

 

What's the signal strength of the camera? The signal might be weakened when the door and windows are closed. Double-check device's signal strength, consider adding a network extension device if the signal is weak. How to check and improve the network connection stability of Tapo smart devices

CES 2026 Meet TP-Link AI Assistant and More New Products!
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