Zscaler download being throttled, upload less so but sometimes completely blocked

Zscaler download being throttled, upload less so but sometimes completely blocked

Zscaler download being throttled, upload less so but sometimes completely blocked
Zscaler download being throttled, upload less so but sometimes completely blocked
Friday - last edited Yesterday
Model: Deco X55  
Hardware Version: V1
Firmware Version: 1.6.7 Build 25031412 Rel. 48241

My work replaced my old windows 10 laptop with a new Windows 11 one and Zscaler download speeds are currently being throttled by my Deco mesh network of X55's from 400-500mb/s to 4-5mb/s. Upload is being throttled from 500-600mb/s to 100mb/s, although sometimes it's totally blocked.

 

I've connected through a different network, used a router to test my own connection, disabled Zscaler and tested the connection to the laptop and they all work fine. The problem is solely when using the Zscaler VPN and the Deco network. 

 

Any idea if there is a fix? 

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#1
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Re:Zscaler download being throttled, upload less so but sometimes completely blocked
Yesterday

  @quelandrin 

Hi, welcome to the community.

Can you consistently reproduce this issue?

 Is the new Windows 11 laptop connected to the WiFi or via an Ethernet cable to the main Deco?

 

Later, I'd like to follow up on your case via email. Please check whether you can receive my email.

Wait for your reply.

Best reagrds.

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#2
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