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Parental Controls Not Working

Parental Controls Not Working

Parental Controls Not Working
Parental Controls Not Working
2025-09-28 16:46:44 - last edited 2025-10-18 16:56:48
Tags: #Access Control #Parental Control
Model: Archer C8  
Hardware Version: V1
Firmware Version: 4.0.0 Build 20160517 Rel. 44603

Im trying to get the parental controls to work on this router and they dont seem too. Ive turned on the setting, entered the correct MAC address selected blacklist and put in the keywords or URLs of what I want blocked and it doesnt seem to block anything. Ive checked and made sure the firmware is current and up to date. I rebooted severa times. Still nothing. Does anyone know a fix for this issue?

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#1
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1 Accepted Solution
Re:Parental Controls Not Working-Solution
2025-09-29 03:45:12 - last edited 2025-10-18 16:56:48

Hello @WskyCwby ,

In addition, here are some suggestions:

  • Most mobile devices have randomized mac addresses enabled by default. Please check the current mac address of the client device and disable randomized mac address.
  • You could also check if the client device is using VPN to avoid the parental control, If so, disable VPN for testing.
  • Ensure the router system time is correct on Advanced > System Tools > Time Settings page
Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Parental Controls Not Working
2025-09-28 18:18:51 - last edited 2025-09-28 18:23:54

  @WskyCwby 

 

Hi,

 

First try restarting the web browser, so that its DNS cache gets cleared. If that doesn't help, then check whether the web browser might have "secure DNS" activated and in case it does, then deactivate it.

 

Here Google Chrome as an example:

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#2
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Re:Parental Controls Not Working-Solution
2025-09-29 03:45:12 - last edited 2025-10-18 16:56:48

Hello @WskyCwby ,

In addition, here are some suggestions:

  • Most mobile devices have randomized mac addresses enabled by default. Please check the current mac address of the client device and disable randomized mac address.
  • You could also check if the client device is using VPN to avoid the parental control, If so, disable VPN for testing.
  • Ensure the router system time is correct on Advanced > System Tools > Time Settings page
Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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