Why is my apple tv is not appearing ON in the client list

Why is my apple tv is not appearing ON in the client list

Why is my apple tv is not appearing ON in the client list
Why is my apple tv is not appearing ON in the client list
a week ago
Model: Deco  
Hardware Version:
Firmware Version: 2.0.10 Build 20240821 rel 48325

ive got two Apple TV , one in the living room and one in m'y room , the one in the living room always appear on in the client ON LINE , but the one in the room appear OFF LINE? I dont understand because in the room im using YouTube and its working . But m'y application that i use for m'y IPTV is not working it say that im off Line?

  1      
  1      
#1
Options
2 Reply
Re:Why is my apple tv is not appearing ON in the client list
a week ago

  @Jedi007 

Hi, welcome to the community.

Did you receive the Deco from your internet service provider?

2.0.10 Build 20240821 Rel. 48325 seems to be an ISP customized firmware version for Deco X50.

If you restart the Apple TV in the room, would it help?

 

Thank you very much.

Best regards.

  0  
  0  
#2
Options
Re:Why is my apple tv is not appearing ON in the client list
Tuesday

  @Jedi007 Hi ,yes i did received m'y deco by m'y internet provider . I tried several Time restarting appletv and the deco device. I even reiniate appletv and it change nothing. Im starting to think that my appletv has an intern problem,still i dont know why it shows off Line in the deco app

  0  
  0  
#3
Options