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C840 Baby Detection Inaccurate

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C840 Baby Detection Inaccurate

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C840 Baby Detection Inaccurate
C840 Baby Detection Inaccurate
2025-10-07 14:00:12 - last edited 2025-11-14 03:20:43
Tags: #Motion Detection
Model: Tapo C840  
Hardware Version:
Firmware Version:

I have the Tapo C840 as a baby monitor. 
 

The baby is not here yet but I keep getting false alerts about the "baby".


I do not know how to increase the accuracy of the alerts. When I first set it up about 2 weeks back, I had no issues. As the days went by, I would get alerts but they are all inaccurate. 
 

I would appreciate any advice! Thank you! 

 

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Re:C840 Baby Detection Inaccurate -Solution
2025-10-09 03:40:24 - last edited 2025-11-14 03:20:43

  @Daretofly 

 

You may try to reduce the detection sensitivity, high detection sensitivity might lead to false detections. If it were in the middle or a low level, make it lower.

 

Please ensure the firmware on your camera is up to date. What's the firmware version of your Tapo C840? Did you receive other types of false alerts?

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Re:C840 Baby Detection Inaccurate -Solution
2025-10-09 03:40:24 - last edited 2025-11-14 03:20:43

  @Daretofly 

 

You may try to reduce the detection sensitivity, high detection sensitivity might lead to false detections. If it were in the middle or a low level, make it lower.

 

Please ensure the firmware on your camera is up to date. What's the firmware version of your Tapo C840? Did you receive other types of false alerts?

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Re:C840 Baby Detection Inaccurate
2025-10-09 04:20:18

  @Wayne-TP thanks for your reply! 

 

 

The sensitivity is set to the mid point for:

- sleep detection 

- covered face 

- baby leave

 

 

Firmware version:

1.4.1 

Auto update on 

 

Other false alerts:

- baby out of view 

- baby movement 

- baby face covered 

- baby fell asleep 


Separately, motion detection is not panning and tilting to track movement within the room. 

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Re:C840 Baby Detection Inaccurate
2025-10-09 10:00:17

  @Daretofly 

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

 

If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.
 

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Motion Detection
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